Hello,

Thanks for the reply. Provide temporary wp-admin access also.

Regards

Hello,

Loco translate allows you to translate site just into 1 language. It does not allow to create the multilanguage site. To create the multilanguage site you need one of the additional plugins https://colorlib.com/wp/wordpress-multilingual-plugins/

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Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.

Do you have the same error when our Email Builder is disabled? Provide URL, temporary wp-admin, and FTP access. I will ask one of our developers to check this problem.

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Hello,

This block https://prnt.sc/21ysrt0 comes from jetpack plugin, so check settings of the plugin or contact support of it.

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The package could not be installed. The theme is missing the style.css stylesheet.

– this is a common issue and means that you are using wrong archive. It’s not the theme issue. Please, read here what you should do https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

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Hello,

Try to disable disable “Disable Elementor Dialog JS” option in Theme Options > Speed Optimization

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Hello,

Thanks for using our theme. You can activate XStore now.

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Hello,

Disable Just Catalog via Theme Options

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Hello,

I have added translation files. Please go to Loco Translate and continue translation of the theme and Core plugin. You do not need to translate all strings, just texts that are visible on the frontend.

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Hello,

Provide temporary wp-admin and FTP access.
Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Sorry for the delay in answering.
We can’t open your site, unfortunately. Please solve it first, then let us know.

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Hello,

First of all, take our apologies for the inconvenience using our theme.
Download theme-init.php file from this page https://dropmefiles.com/3krx8 , and re-upload the file into xstore/framework folder via FTP.

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Hello,

Do you have the mentioned issue when the parent theme is activated on your site? We can see js errors that come from child theme – https://prnt.sc/21tbrkw

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Hello,

Thanks for using our theme and for contacting us.
Create translation for XStore Core plugin –
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

Try to add the next code in Custom CSS area for the page:

@media only screen and (max-width: 772px) {
    .banner .banner-content, .banner.banner-type-2 .banner-content .banner-subtitle, .banner .banner-content .banner-title {
        text-align: left !important;
    }
}

Regards