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ERR_TOO_MANY_REDIRECTS when logging in or logging out

This topic has 4 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

Timothy I

Participant

December 2, 2021 at 22:37

I have tried clearing cache, updating .htaccess file, disabling plugins, etc. Nothing helps. Please advise. It is only when logging in or out. I still have access to WP admin.

I’m sure it is something simple I am missing.

#310758 Copied Theme version: 8.0.104.0.10 WooCommerce version: Version 5.9.0

3 Answers

Rose Tyler

Support staff

December 3, 2021 at 07:56

Hello,

Do you have the same situation when a default theme, like Storefront, is activated on your site?

Regards

#310764 Copied

Timothy I

Participant

December 3, 2021 at 20:28

Yes the same issue occurs with default themes. My guess is this means it is not a theme related issue and it is either woocomerce or dokan related? I noticed the customer favorites icon has nowdisappeared in the header as well. I use the xstore header builder to create the header.

#310864 Copied

Rose Tyler

Support staff

December 4, 2021 at 08:40

Hello,

Yes, in this case, the problem is independent of the theme, and we can’t help you, unfortunately. Contact support of your hosting provider or WooCommerce.

Here is what we can see in your header – https://prnt.sc/21o5mca Clear cache of browser and check one more time.

Regards

#310886 Copied
Tagged: err_too_many_redirects, login, logout, themes, woocommerce, wordpress
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ERR_TOO_MANY_REDIRECTS when logging in or logging out

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