Hello,

Try to use the next custom CSS code:

@media only screen and (max-width: 768px) {
    .products-grid .hide-hover-on-mobile .light-right-side {
        display: block !important;
        top: 50px;
    }
}

Regards

Hello,

There is no such possibility. You can submit a request here – https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue.

Regards

Hello,

Demo content was imported. Please check. Let us know if you need any further assistance.

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Hello,

Please provide a username and password that works, check by yourself, because we can’t log in, unfortunately.

Regards

Yes, it is correct, you need to translate untranslated strings manually – find string via Loco and add translation

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Hello,

Download theme-init.php file from this page https://dropmefiles.com/gucd2 , and re-upload the file into xstore/framework folder via FTP.

Regards

Hello,

Thanks for contacting us.
Please watch this video – https://youtu.be/4n1re0jKorc
Was XStore Core plugin installed successfully before the import?
Make sure that all 3rd party plugins are disabled before the import. Also, you do not need to install all bundled plugins from the start.
Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import. In this case, provide temporary wp-admin access, we will help you.
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
Please do the reset and reply with temporary access here. What demo version do you want to install? Do you prefer Elementor of WPBakery?

Regards

Hello,

No, there is no such possibility, unfortunately.

Regards

Hello,

Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access via the Private Content area.

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Hello,

Enable Elementor for static blocks – https://www.8theme.com/documentation/xstore/support/static-blocks/ , then go to Static blocks in Dashboard and edit Footer using Elementor.

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Hello,

Thank you for using our theme.
Theme Options > Socials sharing > Select Socials You Want To Show
Point is that the Instagram app does not have a share option, it does not allow sharing, so you can’t implement this.

Regards

Hello,

Check Site width in Theme options > General

Regards

Hello,

1/ Custom header is used on the demo for the Home page https://xstore.8theme.com/elementor/demos/ecoenergy/ , header overlap is activated also. Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc
2/ Theme Options > Header builder > delete elements from the connection block and disable separator https://prnt.sc/224uhg8

Regards

Hello,

There is no such option for Hotspot title, you can submit a request here – https://www.8theme.com/taskboard/ , or use Tooltip Content – https://prnt.sc/224iqyx
Or try to use other elements.

Regards

Hello,

Theme Options > WooCommerce > Single product builder > Multiple templates > edit custom template.
If you want to apply template for all products, it is no need to use the custom one https://prnt.sc/224g4r1 , just edit the default one and delete the custom. The custom should be used when you want to apply a separate layout for some specific products.

Regards