Hello,
Check how it works on our demo – https://xstore.8theme.com/elementor/cart/
Regards
Hello,
What PHP version do you use?
If your site is live, we would recommend creating a staging site (full copy of the existing one), and doing all updates there.
Can you see any error in the browser console? Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
Thanks for using our theme.
Enable Elementor for static blocks – https://www.8theme.com/documentation/xstore/support/static-blocks/ Create Footer static block, then go to Appearance > Widgets > put the block into Footer area.
If this doesn’t work, provide temporary wp-admin access, so we can take a closer look.
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Hello,
Create the desired menu via Dashboard > Appearance > Menus (enable product categories via Screen options there) , then go to Theme options > Header builder > All departments > select the menu.
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Clear cache of mobile browser and check one more time, please.
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Hello,
Thanks for contacting us.
Provide URL of the Analytics page, temporary wp-admin and FTP access, so we can take a closer look.
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Hello,
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
It doesn’t look extremely slow – https://gyazo.com/0261c7b216dfd444fb739f4337cb5aed
Ajax timeframe depends on your server and DB response time. So, to speed it up, contact your hosting provider and ask to reduce server response time, maybe check your DB structure.
Regards
Hello,
You’re welcome!
Regards
Hello,
1/ Dashboard > Settings > Discussion >
Default post settings > unselect “Allow people to submit comments on new posts “. Then Go to Posts > select all posts > click on edit and disable comments – http://prntscr.com/r7xf1f
2/ Clear cache of browser and check one more time.
Regards
Hello,
Theme Options > Header builder > Cart > Number Of Products In Mini-Cart
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Hello,
Theme options > WooCommerce > Single product builder > Off, Theme options > WooCommerce > Single product page > Single product layout > Product Gallery Slider Auto Height > off, Theme options > WooCommerce > Single product builder > On
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Hello,
Edit page > [8theme] Layout options > Custom background image https://gyazo.com/bdf4aff5d87d48366d2cb8a767737128
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Hello,
You can use this code for the WooZone – m8xqWJ_8theme
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You’re welcome! Thanks for letting us know
Regards
Hello,
Theme Options > WooCommerce > Shop > Products style > https://prnt.sc/26ofphn + https://prnt.sc/26ofprm = https://prnt.sc/26ofpzi
or add the next custom CSS code in Theme Options > Theme custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
Regards
Hello,
Please try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
Regards
Hello,
Go to Theme Options > Header builder > Cart > edit Mini cart promo message.
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Hello,
Provide a screenshot and URL of your site, please.
You can use Lightshot screenshot or Gyazo tool to share the link to your screenshot.
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Hello,
Theme options > Header builder >Search > Search By Category > Off
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Hello,
Theme Options > Header builder > Logo. Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – https://prnt.sc/11up14o + https://youtu.be/BpeXfzNwkOc
As we can see, you updated Core plugin so update for the theme is required – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Do not update XStore Core plugin before the theme update, next time.
Regards
Hello,
What version of PHP do you use?
Provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Provide FTP access, please. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS > Mobile:
.products-grid .product {
width: 50% !important;
}
Regards
Hello,
Provide FTP access, so we can take a closer look.
Regards
Hello,
1/ Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, and check then. It looks like one of the additional plugins is a reason for the problem.
2/ Provide FTP access, we will check what can be done to help you.
Regards
Change Thumbnails Size in settings and regenerate thumbnails – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
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Hello,
Go to Plugins > disable XStore AMP.
https://www.8theme.com/documentation/xstore/amp-plugin/
Regards