When we updated WP Bakery Builder to V. 6.8.0, which came with the Theme update the back end builder was not loading. We had to go back to version 6.7.0.
What PHP version do you use?
If your site is live, we would recommend creating a staging site (full copy of the existing one), and doing all updates there.
Can you see any error in the browser console? Provide temporary wp-admin and FTP access, so we can take a closer look.
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