I am unable to use my wordpress website - by Syed Ashraf Khalid

This topic has 2 replies, 2 voices, and was last updated 2 years, 1 month ago ago by Rose Tyler

  • Avatar: Syed Ashraf Khalid
    Syed Ashraf Khalid
    Participant
    February 3, 2022 at 11:34

    Hello ,

    I am unable to use my WordPress website since the last update in xstore code plugin

    Please provide me a old version puglin

    I am continuously getting error “There has been a critical error on this website.”

    Once I deactivate your plugin my website start working

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2022 at 11:46

    Hello,

    What version of PHP do you use?
    Provide temporary wp-admin and FTP access.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

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