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I am unable to use my wordpress website - by Syed Ashraf Khalid

This topic has 2 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

Syed Ashraf Khalid

Participant

February 3, 2022 at 11:34

Hello ,

I am unable to use my WordPress website since the last update in xstore code plugin

Please provide me a old version puglin

I am continuously getting error “There has been a critical error on this website.”

Once I deactivate your plugin my website start working

#316027 Copied Theme version: 8.1

1 Answer

Rose Tyler

Support staff

February 3, 2022 at 11:46

Hello,

What version of PHP do you use?
Provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#316031 Copied
Tagged: issues, support, themes, troubleshoot, website, woocommerce, wordpress
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