Hello,
Edit page using WPBakery and change layout, settings of elements depend on your needs.
If you need any further assistance from our side, provide temporary wp-admin access.
Regards
Hello,
Edit page using WPBakery and change layout, settings of elements depend on your needs.
If you need any further assistance from our side, provide temporary wp-admin access.
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, and check then. If the problem is independent of plugins, provide FTP access, so we can take a closer look.
Regards
You can add in the contact form a field where customer will be able to enter name or URL of the product.
https://contactform7.com/docs/
Regards
Hello,
1/ Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, and check then.
2/ Theme Options > Header builder > Cart > Quantity Font Size (Em)
Regards
Hello,
Provide URL of product and FTP access, we will check what can be done to help you.
Regards
Hello,
Provide temporary wp-admin and FTP access so we can take a closer look.
Regards
Hello,
Provide correct wp-admin access – https://prnt.sc/26p35nn
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Regards
Hello,
Try to contact support of WooCommerce plugin.
Regards
Theme Options > Header builder > Header overlap > disable the overlap. If you need overlap effect on a particular page, use the Multiple headers feature – https://youtu.be/BpeXfzNwkOc
Also, add the next code in Theme Options > Theme custom CSS:
.single-product .content-page {
margin-top: 35px;
}
Regards
Hello,
Could you provide a screenshot?
Regards
Hello,
One of our technicians will answer after the weekend. Please do not change access.
Regards
Delete demo products and create new own products with prices, then the filter should work fine.
https://woocommerce.com/document/managing-products/
Regards
Hello,
Do you use our Email Builder or default WC mails functionality?
Regards
Thanks for the reply.
I’ve passed your problem to our dev team, you will get an answer after the weekend. Please do not change access.
Regards
Hello,
Provide URLs of pages where you don’t have h1 tag with page title.
Regards
Hello,
Go to Plugins > disable XStore AMP plugin
Regards
Hello,
Provide URL of page with the problem.
As we can see, categories works – https://gyazo.com/b4460cbc1939806e1e6082660318ef76
Regards
Hello,
Try to use “Filter Products by Attribute” widget
Regards
Hello,
Could you record a video of the problem?
Have you contacted your hosting provider about this problem?
Regards
Hello,
We can’t connect –
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
What FTP port can be used?
Do you have any limits for connections from other countries?
Regards
Hello,
Please check how it works on our demo from your mobile – https://xstore.8theme.com/elementor/demos/minimal-fashion02/hotspot-element/
Regards
Hello,
As we can see, you updated Core plugin so update for the theme is required – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
2/ https://prnt.sc/26oomjl
Regards
Hello,
Read about Request a quote – https://www.8theme.com/documentation/docs/sales-booster/
Regards
Hello,
Do changes via child theme to prevent losing them after the parent theme update.
Regards
Do you mean 2 products should be shown there?
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, and check then. If the problem is independent of plugins, provide FTP access, so we can take a closer look.
Regards
Hello,
There is no such possibility, unfortunately.
Regards
Thanks for wp-admin access, we need FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Edit page using Elementor > Banner element https://prnt.sc/26omwp7 > https://prnt.sc/26omwh8
Regards
Thanks for the reply.
Please provide FTP access, so we can check the problem more deeply.
Regards
Hello,
I’ve checked how it works with a default theme, and this is independent of the theme. Sorry, but we can’t assist in this case.
Regards