Hello,

Could you provide temporary wp-admin and FTP access?

Regards

Hello,

This font https://prnt.sc/50FvLnBz4ROt come from Theme Options > Typography > Headings > font-family
this one https://prnt.sc/wxDIxrilcKA1 from Theme Options > Typography > Body > Font Family
Also, you can change font in settings of element https://gyazo.com/de0b049700e31660d8d213fa9c6006bb

Regards

Hello,

You’re welcome!
The error was in the plugin, we will contact their support, to fix it globally.

Regards

Hello,

You need to enable a separate cache for the mobile devices in the cache plugin setting. Or if you don’t want to enable that then disable the Mobile header optimization option in Theme Options > General.
Let us know if it helps.

Regards

There is no such option for Socials element of header builder. You can post a request here – https://www.8theme.com/taskboard/
As a workaround, create a static block with the desired content – https://prnt.sc/x0Sa3KSAu6Gu and show it in the header via HTML element.

Regards

Hello,

For products you can set Status – Draft, or change Catalog visibility – https://prnt.sc/s29sNGff-q5w
There are no such settings for products, try to contact support of WooCommerce, maybe they will give some advice.

Regards

Hello,

You’re welcome!
Have a nice day too!

Regards

Hello,

1/ It is already <h1> https://prnt.sc/-Qxy-kJbIczF
2/ etheme_product_cats function you can find in xstore/framework/woo.php file, edit it via functions.php file of your child theme, and use CSS code to change styling if this will be needed.
3/ etheme_single_product_brands function you can find in woo.php file
Please note that additional customization in files is outside the scope of our basic support.

Regards

Hello,

1/ We added gallery element in Single Product builder ( https://prnt.sc/8pYYePOhIFAa ) . Please, check all elements we provide on the bottom of the builder.
2/ We added custom css to make gallery inline-block like you had on live site
Theme Options -> Theme Custom CSS -> Global CSS

.single-product-builder .swipers-couple-wrapper {
display: inline-block;
width: auto;
}

3/ We added next custom css to hide gallery on all products except for the bundle ones
Theme Options -> Theme Custom CSS -> Global CSS

.single-product-builder.type-product:not(.product-type-yith_bundle) .images-wrapper {
display: none;
}

The difference of our Theme Custom CSS and Additional CSS is in the fact that if you want to import/export settings then Theme Custom CSS will be included in the export file but Additional CSS won’t be because it is in the separate tables in database and not included by default on export.

Regards

Hello,

Thanks for the reply.
What FTP password can we use?

Regards

Hello,

Thanks for using our theme.
Go to Appearance > Widgets > edit content of Shop sidebar https://prnt.sc/Rs4xNXGbMv2J

Regards

Hello,

Here is what we can see https://prnt.sc/9E1h5UrODDWF and the same via an incognito browser window, it seems you need to clear cache of your browser.

Regards

Thanks for the reply.
This demo https://xstore.8theme.com/elementor/demos/niche-market04/ventors-list/ uses “Multivendor Marketplace Solution for WooCommerce – WC Marketplace” plugin, but on your site, this plugin is not activated, so you can see just a shortcode https://prnt.sc/nfGmsgj45_M3 To install and activate the plugin, go to XStore > Plugins Installer https://prnt.sc/GwpjB7BxISht
You need to select between WCMP and Dokan plugins.
https://prnt.sc/a2SIfrY1qPXz – it is ok for the Dokan plugin, here is the demo example https://xstore.8theme.com/demos/2/dokan/store-listing/
More info you can find in docs of mentioned plugins.
Let us know if any further assistance will be needed

Regards

Hello,

I can see, the error now.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If this doesn’t help, provide FTP access.

Regards

Hello,

You are using XStore AMP and there was a bug in code (if brands product taxonomy was enabled in Theme Options)
This bug is fixed for you (in plugins/xstore-amp/includes/actions/filters.php ) and also the fix will be included in the next plugin update.

Regards