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Topic: Mobile device showing desktop version ..

Toby

Participant

July 5, 2022 9:11 am

Hi all,

I have created a website on xstore with a separate view for mobile and desktop.

However the website keeps showing as the desktop version when I am on a mobile device.

When I clear the cache the mobile version then shows correctly, however it doesn’t take long before it reverts back to the desktop version for the mobile devices.

Please can you advise on how to fix this?
Site URL: hidden
Theme version: 8.2.2
WooCommerce version: 6.6.1

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support staff only.

#328736 copied to clipboard

Rose Tyler

Support staff

July 5, 2022 9:22 am

Hello,

You need to enable a separate cache for the mobile devices in the cache plugin setting. Or if you don’t want to enable that then disable the Mobile header optimization option in Theme Options > General.
Let us know if it helps.

Regards

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