Hello,
Fixed. Clear cache and check now. The fix will be added in the next update also.
Regards
Hello,
Fixed. Clear cache and check now. The fix will be added in the next update also.
Regards
Hello,
Could you, please, go to Appearance > Themes > activate Storefront theme (default WooCommerce theme) and tell us if you have the same situation with the additional information if the default Storefront theme is enabled? You can switch back after this test.
Regards
Hello,
I would recommend you to contact support of WooCommerce plugin
Regards
Hello,
Try the next: Theme Options > WooCommerce > Shop > Catalog Mode > https://prnt.sc/ZUySfD_ablIN
Regards
Hello,
Go to Appearance > Themes > install and activate Storefront theme (default WooCommerce theme). Do you have the mentioned issue on the category page when the Storefront theme is enabled?
Regards
Hello,
Header Builder > edit header (this Default header will be shown on all pages, but not on the Home page), go to Multiple headers > edit Header for the Home page – https://prnt.sc/GAP3z6QeddYK ( https://prnt.sc/408AU_bumr6H )
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Hello,
3, 4/ I’ve asked our developers, it can’t be done right now, unfortunately. Please submit your quests here – https://www.8theme.com/taskboard/
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Hello,
This comes from Debug Bar plugin, you can disable the plugin via Dashboard > Plugins. Please note that we did not activate this plugin on your site, so it was done by you or someone else who has access to the Dashboard.
Regards
Hello,
We made some improves in our latest update but we found that for your case they cause such issues you described above. We added force enqueue of styles (quick view and popup after add to cart) so now they are styled well as before. It will be working after update as well – just keep that code in your child-theme and don’t remove it.
Code -> https://prnt.sc/m3kwTfFFxkGQ
Regards
Hello,
We can’t open your site. Have you moved it to another address or added a restriction by ip?
Regards
Hello,
Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
then watch this video – https://youtu.be/LgzC4iK-j6A
Make sure you are using global attributes for products – https://prnt.sc/9jxxQVYHxxwk
Regards
Hello,
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
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Hello,
Even if you are using child theme, you need to translate parent theme.
Please clear cache and check translation now, we’ve made some changes.
Regards
Hello,
We’ve disabled Products Masonry in Theme Options, check Shop now.
Regards
Hello,
This question should be adressed to the developers of your PayPal button because they show that button inside iframe so our styles are not allowed to be loaded there. You may use next CSS snippet to make background so that text will be visible
#ppc-button > div {
background: #fff;
border-radius: 4px;
}
Regards
Hello,
I see that you connected your Instagram account as personal. Try to remove the existing token and connect like a business account type, please. Check after that.
Regards
Hello,
Please provide temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
We did nothing, just cleared cache and all seems to be fine.
As we can see the debug is disabled – https://prnt.sc/d9dyHHYvOhb3 (and we did not enable it)
Regards
Hello,
We would recommend you to contact WooCommerce plugin support, because it is independent of our theme.
Regards
Hello,
1/ – Try to go to WooCommerce > Status > Regenerate the product attributes lookup table > regenerate all the products and check variations after that.
– Do you have the mentioned issue when the Storefront theme is enabled?
2/ Provide FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
https://prnt.sc/1oQfKrXsY6ox – there is an error in the browser console. Did you make changes to theme files? Do you face the same problem when the parent theme is activated or with the child theme only?
Let us know results
Also, https://prnt.sc/L-xQiXFlRS6m – you need to solve Mixed Content notices. Contact your hosting provider to get assistance.
Regards
Hello,
Clear cache and check translation now (XStore parent theme and Core plugin), continue translation manually. You do not need to translate all strings, just texts that are visible on the frontend.
Also, you are using Eleemntor, so go to Plugins and disable Massive Addons for WPBakery Page Builder and GMAPS for WPBakery Page Builder (Visual Composer) plugins.
Regards
Hello,
We do not see the problem on your https://melanged********gstudio.com/ site. Could you provide URL?
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Hello,
Yes, you can use custom CSS code for mobile. About desktop, check available settings – Single product Builder > Tabs > Berechnete Box, and every section has own settings – https://prnt.sc/DM0z1oBEbPB_
Regards
Hello,
You can cancel your subscription in the My Account area, we will accept the refund within 2 days.
Regards