Theme has changed after updating? ??? - by Hannes

This topic has 14 replies, 4 voices, and was last updated 1 years, 9 months ago ago by Awais Ahmed

  • Avatar: Hannes
    Hannes
    Participant
    July 8, 2022 at 19:42

    Please can you help me with the X Store theme.

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 8, 2022 at 22:17

    Hello,

    Thank you for your request.
    Could you, please, provide us with the WP Dashboard access to check your site? Because it’s under maintenance and we don’t see any content or headers you have.

    Regards

    Avatar: Hannes
    Hannes
    Participant
    July 10, 2022 at 18:05

    Hello

    thank you for the feedback of my question.

    The header should look the same as that of the X Store.

    The start page of the header should be transparent, there is always an image in the header. This image should only be visible on the other pages.
    Thank you very much!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2022 at 07:11

    Hello,

    Please set the administrator role for the user because we can’t access Theme Options right now.

    Regards

    Please contact administrator
    for this information.
    Avatar: Hannes
    Hannes
    Participant
    July 11, 2022 at 08:40

    Hello

    thank you for the feedback of my question.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2022 at 13:55

    Hello,

    Sorry, but your request is a bit unclear to me.
    Try to change Background Image in Theme Options > Breadcrumbs. If this is not what you are looking for, go to header builder > Multiple headers > create a custom header and set if for the Front page, then you will be able to edit Default header (that is visible for all pages) and Custom header (home page) separately.

    Regards

    Avatar: Hannes
    Hannes
    Participant
    July 11, 2022 at 19:29

    Hello

    ok I’m sorry not to have expressed myself comprehensibly. I want to make the header transparent on the start page. The shop page I would like to have a picture in the Main Header and in the breadcrumbs black. But if I design transparent on the start page, I have a problem on the product page, because then you do not see the menu.

    I’ve tried multiple headers but unfortunately can’t cope because I can’t set it, or I can’t find how to do it because it looks different on the video.

    Thanks for the help!

    Greetings

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2022 at 13:37

    Hello,

    We can’t open your site. Have you moved it to another address or added a restriction by ip?

    Regards

    Avatar: Hannes
    Hannes
    Participant
    July 12, 2022 at 14:04

    The page is now encrypted

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2022 at 14:47

    Hello,

    Header Builder > edit header (this Default header will be shown on all pages, but not on the Home page), go to Multiple headers > edit Header for the Home page – https://prnt.sc/GAP3z6QeddYK ( https://prnt.sc/408AU_bumr6H )

    Regards

    Avatar: Hannes
    Hannes
    Participant
    July 13, 2022 at 09:40

    Hello

    I have tried everything now, but unfortunately, I can’t produce a solution.
    I somehow have an error on the theme or somewhere else.
    Since you can see the photos, it shows me in the customizer in the header for all pages something different than for the homepage.
    I also see another design when previewing WP.

    Do they have a solution for me?

    Thanks!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2022 at 15:54

    Hello,

    Sorry for the long delay in answering.
    As I can see, you have changed some settings for headers and they look same in the Customizer and on frontend. Isn’t it? Was the problem solved? If not, please re-create the problem one more time, describe the desired result in more detail, provide FTP access also, and I will ask for assistance from our dev team side.
    Waiting for your reply.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Hannes
    Hannes
    Participant
    July 14, 2022 at 21:29

    Hello

    no problem, I solved the header problem. Should work now.

    Unfortunately, 2 more problems have arisen.

    – How can I remove the 2 buttons from the shopping cart sideboard because otherwise there are duplicates? (Show shopping cart, checkout)

    – How can I set or change the breadcrumbs on the product page so that they are reflected in the same way as on the entire shop page?

    Regards

    Please contact administrator
    for this information.
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 15, 2022 at 06:16

    Hello, @Hannes,

    1. Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global Custom CSS and check back your site after removing the browser cache.

    .widget_shopping_cart .widget_shopping_cart_content .elementor-menu-cart__footer-buttons {
        display: none !important;
    }

    2. Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Desktop Custom CSS and check back your site after removing the browser cache.

    .et_b_dt_header-overlap .page-heading {
        padding-top: 13em !important;
        padding-bottom: 5em !important;
    }

    https://postimg.cc/K1nC9F2K

    Regards 8Themes Team.

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