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Topic: missing variations and class-ajax-search.php error

beezsolutions

Participant

July 12, 2022 10:57 am

Hi Olga, how are you?
I have a strange problem on the site. on some products, randomly, variations disappear on the frontend, as if the loop did not see them at all. Variations obviously exist, are enabled and have availability. Just save the product again and they reappear. But after a while they can disappear again. Not a cache issue (I also tried disabling it)

I have also thousands of errors on plugins / et-core-plugin / app / models / customizer / class-ajax-search.php on line 342
In private credentials

Thanks a lot
Site URL: hidden
Theme version: 8.2.3
WooCommerce version: 6.6.1

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Rose Tyler

Support staff

July 12, 2022 12:15 pm

Hello,

1/ – Try to go to WooCommerce > Status > Regenerate the product attributes lookup table > regenerate all the products and check variations after that.
– Do you have the mentioned issue when the Storefront theme is enabled?
2/ Provide FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

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