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Missing variations and class-ajax-search.php error

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: beezsolutions
    beezsolutions
    Participant
    July 12, 2022 at 10:57

    Hi Olga, how are you?
    I have a strange problem on the site. on some products, randomly, variations disappear on the frontend, as if the loop did not see them at all. Variations obviously exist, are enabled and have availability. Just save the product again and they reappear. But after a while they can disappear again. Not a cache issue (I also tried disabling it)

    I have also thousands of errors on plugins / et-core-plugin / app / models / customizer / class-ajax-search.php on line 342
    In private credentials

    Thanks a lot

    Please, contact administrator
    for this information.
    #329423 Copied Theme version: 8.2.3 WooCommerce version: 6.6.1
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2022 at 12:15

    Hello,

    1/ – Try to go to WooCommerce > Status > Regenerate the product attributes lookup table > regenerate all the products and check variations after that.
    – Do you have the mentioned issue when the Storefront theme is enabled?
    2/ Provide FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    #329425 Copied
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