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All categories in second language not showing

This topic has 14 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: mohamed aly
    mohamed aly
    Participant
    July 5, 2022 at 13:48

    Hi
    1. we found All categories in search box not showing in second language “Arabic” https://prnt.sc/0dtAyYCk7uBV pls note its found in English

    2. Search for product not working in Arabic too https://prnt.sc/7ymr2hZ4JLq4
    thanks in advance

    #328895 Copied Theme version: 8.2.1 WooCommerce version: 5.7.1
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2022 at 15:48

    Hello,

    Please provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    #328925 Copied
    Avatar: mohamed aly
    mohamed aly
    Participant
    July 6, 2022 at 14:26

    Hi
    kindly find required info
    also we face translated footer not show can u check in addition to last sent issues
    thanks

    Please contact administrator
    for this information.
    #329025 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 6, 2022 at 18:40

    Hello,

    1), 2) I passed the issue with the header search to our developers. But you forgot to provide FTP access. Please, send us FTP to allow our developers to check and improve the code to fix the problem.

    3) I don’t see that you translated the footer https://prnt.sc/pS4SKCyJOS2g
    So, translate the static block to the language you need.

    Regards

    #329051 Copied
    Avatar: mohamed aly
    mohamed aly
    Participant
    July 7, 2022 at 12:19

    Hi
    kindly find ftp access

    Please contact administrator
    for this information.
    #329100 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 7, 2022 at 13:29

    Hello,

    Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.

    Regards

    #329115 Copied
    Avatar: mohamed aly
    mohamed aly
    Participant
    July 8, 2022 at 19:03

    Any Update Pls

    #329226 Copied
    Avatar: mohamed aly
    mohamed aly
    Participant
    July 9, 2022 at 19:00

    Hi
    kindly update me what is the latest new , really i worried if i faced issue like this in production is our website will down many days like now
    pls support us and tell me whats happened
    thanks

    #329262 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2022 at 14:18

    Hello,

    Have you changed the theme on-site? Please activate XStore, our dev will check and help you.

    Regards

    #329352 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2022 at 14:35

    We do not see problems now, please clear cache and check – https://dropmefiles.com.ua/en/fGBeW
    https://prnt.sc/kR5HA0-GxIMi https://prnt.sc/e3wb3ysibsi7

    Regards

    #329355 Copied
    Avatar: mohamed aly
    mohamed aly
    Participant
    July 12, 2022 at 10:55

    Hi
    thanks for your replay kindly update me if your developer finish from issue what was the problem and how they solve it to avoid in future also pls ask them to disable debug mode

    thanks

    #329421 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2022 at 12:34

    Hello,

    We did nothing, just cleared cache and all seems to be fine.
    As we can see the debug is disabled – https://prnt.sc/d9dyHHYvOhb3 (and we did not enable it)

    Regards

    #329429 Copied
    Avatar: mohamed aly
    mohamed aly
    Participant
    July 12, 2022 at 13:49

    hi
    thanks for your replay kindly check https://prnt.sc/xpTshexAzLSt debug still show

    #329447 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2022 at 14:27

    Hello,

    This comes from Debug Bar plugin, you can disable the plugin via Dashboard > Plugins. Please note that we did not activate this plugin on your site, so it was done by you or someone else who has access to the Dashboard.

    Regards

    #329454 Copied

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The issue related to '‘All categories in second language not showing’' has been successfully resolved, and the topic is now closed for further responses

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