Great theme (Xstore). I have a problem, the main header works fine for a while then header on desktop view keeps showing a mobile header and vice versa.
Cleared cache but keeps reoccurring.Theme version: Version: 8.3.1
Thanks for using our theme and for contacting us.
1/ https://prnt.sc/apyD7ckkZDG6 – you need to update Core plugin – https://xstore.helpscoutdocs.com/article/37-plugins-update
2/ Go to Theme Options > General > Mobile content optimization > Disable option. Check the header after that.
Thank you for the response.
I have made the update but still the same recurring on mobile and web.
You need to enable a separate cache for the mobile devices in the cache plugin setting. Or if you don’t want to enable that then disable the Mobile header optimization option in Theme Options > General.
Thank you. it worked but now the All departments menu is showing sub categories in bad layout
Clear cache and check now.
The problem was caused by custom CSS code.
I have everything setup except the footer distortion in the category pages. What am i missing?
Try to disable “Static Blocks Cache” in Theme Options > Speed optimization
works perfect. 8Theme has the BEST support. Thank you for the prompt response.
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