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About the new Cart/Checkout advanced layout

This topic has 10 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Jorge

  • Avatar: jrmoscardi
    Jorge
    Participant
    August 27, 2022 at 17:24

    I chose “Separated layout” and it works. But it´s not showing sales boosters like the progress bar or the countdown. Am i missing something? I´m also using WpBakery, not Elementor.
    Thanks for the help!

    #332587 Copied Theme version: 8.3.1 WooCommerce version: 6.8.2
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2022 at 08:49

    Hello,

    Please provide the URL , temporary wp-admin and FTP access.

    Regards

    #332625 Copied
    Avatar: jrmoscardi
    Jorge
    Participant
    August 29, 2022 at 15:00

    Here are the credentials.
    Thank you.

    Please contact administrator
    for this information.
    #332734 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2022 at 15:38

    Hello,

    Thanks for the reply.
    Please provide FTP access also.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    #332737 Copied
    Avatar: jrmoscardi
    Jorge
    Participant
    August 29, 2022 at 15:44

    Here is the ftp access.
    Thank you.

    Please contact administrator
    for this information.
    #332739 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2022 at 15:52

    Hello,

    Thanks for the reply.
    I’ve passed this topic to one of our developers, and I will let you know once get an answer. Please be patient and do not change access.
    Thanks in advance.

    Regards

    #332743 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2022 at 18:21

    Hello,

    We checked the problem on our testing web-sites and didn’t find that issue ->
    Cart -> https://prnt.sc/9NFsY2HZ8T9J
    Checkout -> https://prnt.sc/D6NCqO3Izi2K
    We checked your web-site but didn’t find you are using advanced separated layout -> https://prnt.sc/K9sOGa54PHLx
    Also, your web-site from the dashboard has the prefix dev. but if to check the frontend there is no such prefix (see details in the Private Content area)

    Regards

    Please contact administrator
    for this information.
    #332877 Copied
    Avatar: jrmoscardi
    Jorge
    Participant
    August 31, 2022 at 18:31

    Please if you want to check the frontend you have to pass a parameter (as in private content area )

    Thank you!

    Please contact administrator
    for this information.
    #332881 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2022 at 07:17

    Hello,

    Thanks for the private details !

    We checked your web-site now and there is countdown on cart & checkout pages -> https://prnt.sc/M0WCHJ7hI4Dt , https://prnt.sc/mZcZyg7OrIbT
    According to the fact you have Cart/Checkout progress bar disabled in Sales Booster section -> https://prnt.sc/RBz3nWavYod2 You don’t have it shown on frontend. But once you enable it you will have a progress bar shown there -> https://prnt.sc/tQV4RqRAf0k1

    If you still find issues, please, provide us screenshots with those problems and step by step details to recreate the issue.

    Regards

    #332901 Copied
    Avatar: jrmoscardi
    Jorge
    Participant
    September 1, 2022 at 14:42

    It worked! Thanks very much for the help.

    #332988 Copied

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