Problem – XStore Custom Font with WPML Plugin

This topic has 16 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Lumiereve
    Lumiereve
    Participant
    April 25, 2022 at 15:53

    Hi, I uploaded a custom font to Xstore and created my website. I bought WPML as recommended by the template but I can’t change the font of the whole site to the second language. How can I solve?

    15 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 25, 2022 at 23:52

    Hello,

    Sorry, but we don’t have the option to use different fonts for the different languages. You can implement that only by additional customization https://css-tricks.com/snippets/css/using-font-face-in-css/ .

    Regards

    Avatar: Lumiereve
    Lumiereve
    Participant
    May 6, 2022 at 19:12

    ok, how do i change the font from the menu template?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2022 at 07:09

    Hello,

    Theme Options > Header Builder > Main menu > Font Family

    Regards

    Avatar: Lumiereve
    Lumiereve
    Participant
    May 9, 2022 at 15:42

    Thank u!
    Could you tell me where to change these settings? (screen 1) And I would also like to understand how to solve the color problem when I change the language, in the Italian version there are, in the English version instead no. (screen 2)

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 9, 2022 at 22:35

    Hello,

    1) To translate the progress bar go to XStore > Sales Booster > Progress Bar > edit texts there.

    To translate the bottom promo text go to Theme Options > Header builder > Cart > edit the Mini cart promo message.

    2) Provide us with link to that product and also WP Dashboard access to check the issue in more detail, please.

    Regards

    Avatar: Lumiereve
    Lumiereve
    Participant
    May 12, 2022 at 08:54

    These are the articles that lose their color in the translated version:

    https://lumierevebrand.com/product/kevin-sweater/
    https://lumierevebrand.com/product/white-eternal-pants/

    In the .it version, on the other hand, the colors are clearly visible

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2022 at 16:21

    Hello,

    Go to Products > Attributes > set the colors for the terms of the EN version https://prnt.sc/N4ncKNYkL5A4

    Once I added them it works.

    Regards

    Avatar: Lumiereve
    Lumiereve
    Participant
    May 27, 2022 at 16:49

    Thanks for your help. I have other problems to solve.
    1. I used your “Qform” to generate the forms but I can’t figure out how to do them bilingual. Can you give me a hand? I’ve seen the translation section but can’t set it up.
    2. I managed to change the word “search” from the template settings but I can’t manage it for the bilingual, what can I do?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2022 at 08:34

    Hello,

    You need to update the theme – https://prnt.sc/2DQ1zNnXEfNr https://xstore.helpscoutdocs.com/article/63-theme-update
    Do you update Core plugin before the theme update next time.
    1/ Contact support of WPML plugin first.
    2/ WPML > string translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. For example – theme_mods_xstore-child > http://prntscr.com/szhrk6 After that go back to the String Translation section and translate necessary content – http://prntscr.com/szhs2y

    Regards

    Avatar: Lumiereve
    Lumiereve
    Participant
    May 29, 2022 at 19:12

    Thanks for the help, point 2 is solved. As for the Quform, WPML does not support the translation of their forms, but I have seen that there is the translation module inside, but not as it is used. Do you by any chance know how to do it?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 30, 2022 at 11:32

    Hello,

    Read the plugin docs https://support.themecatcher.net/quform-wordpress-v2/guides/advanced/wpml and check if that help you.

    Regards

    Avatar: Lumiereve
    Lumiereve
    Participant
    May 30, 2022 at 20:35

    Thanks I solved everything. I just don’t understand how to translate this Paypal button

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 31, 2022 at 17:16

    Hello,

    That button comes from the third-party plugin, it’s not a theme built-in option. So, contact plugin author to get help with the translation of the plugin elements.

    Regards

    Avatar: Lumiereve
    Lumiereve
    Participant
    September 1, 2022 at 18:05

    Hello Olga,

    we are writing after 3 months. Everything was set up and ready but today again we had serious issues with the English page of our website.

    In particular, when you add a product to the chart, after choosing the desidered size, it brings you to the Italian page with a completely different domain: http://www.lumierevebrand.it.

    Looking forward to hearing from you.

    Best,
    Maria

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2022 at 13:21

    Hello,

    Please contact the support of WPML plugin first.

    Regards

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