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Error while Importing demo content…….

This topic has 27 replies, 4 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

mahlv

Participant

August 31, 2022 at 18:48

hi there, got this error while trying to import demo,

tks for attention

https://imgur.com/a/ie5fB64

Please, contact administrator
for this information.

#332883 Copied Theme version: 8.3.1 WooCommerce version: 6.8.2

26 Answers

Awais Ahmed

Participant

September 1, 2022 at 05:51

Hello, @mahlv,

Thanks for choosing and using our theme.

Actually, the issue you are facing is because of the core plugin was not installed correctly.

And your provided Logins are not for Admin, so please share your site WP Admin Login details and the Cpanel or FTP Logins as well in a private content area of this topic and let me know with which page builder you want to import the Demo. With WP Bakery or Elementor?

Regards 8Themes Team.

#332894 Copied

mahlv

Participant

September 1, 2022 at 14:55

follow requests,

tks a lot

Please contact administrator
for this information.

#332991 Copied

Rose Tyler

Support staff

September 1, 2022 at 15:46

Hello,

Disable all 3rd party plugins, then do the import, you should not face any problem.
Let us know if any further assistance is needed.

Regards

#332999 Copied

mahlv

Participant

September 1, 2022 at 17:17

try to import and get the same error again :/

#333007 Copied

Awais Ahmed

Participant

September 2, 2022 at 06:27

Hello, @mahlv,

Your issue has been resolved please check back to your site now after removing the browser cache, I have imported the demo for you on your site: https://postimg.cc/1fgJDhCn https://postimg.cc/V5hFfZfY

Regards 8Themes Team.

#333023 Copied

mahlv

Participant

September 2, 2022 at 17:32

Nice, tks for attention Awais, I’ve started editing the website already,
now I’m having some issues using xstore customizer, I’m editing the header, changing logo etc, and its not saving, the background color have saved but logo its not uploading, tried to hide the show more buttom and edit text on search placeholder as well and its not saving, already cleaned cache, close and open my browser and have same views, can you help please ?

tks a lot

#333100 Copied

mahlv

Participant

September 2, 2022 at 17:50

I’m using firefox to making changes and I’ve notice that changes take some effects while I’m logged in, but when logged out, some changes like placeholder text, logo, and show more links, didn’t take effect

#333102 Copied

Rose Tyler

Support staff

September 2, 2022 at 18:05

Hello,

You are using cache plugin, try to temporarily disable it. Clear cache of browser and check changes then.

Regards

#333105 Copied

mahlv

Participant

September 2, 2022 at 20:39

Hello Rose,
I’ve disabled the cache plugin but the issue persists,

then I’ve notice that the demo has 2 home pages and tried to fix but the changes from the customize tool just take effects on other pages, the landing home page remains the same, only thing that take effect is background color,

im using two different browsers cleaning cache and reopening them but no changes,

other question, on Log in / Register page, it only shows up Login placeholders,
how do I add Subscription fields or Sign up with google button ?

tks for attention

#333111 Copied

Awais Ahmed

Participant

September 3, 2022 at 06:03

Hello, @mahlv,

I have checked your site without login here is the result: https://postimg.cc/s1YSx1Mq
And by logging in to the site and in the customizer this is the preview: https://postimg.cc/rdLsB2TW You can check both images and compare them with each other there is no difference both appear just as the same. You just have a cache issue nothing else. You disable the cache plugin already now please check back to your site after clearing the browser cache. I also record a video for you for better reference: https://streamable.com/86pyyo

Regards 8Themes Team.

#333120 Copied

mahlv

Participant

September 5, 2022 at 15:52

Nice Awais, tks a lot,
now I´m having some issue with the header logo, it´s not showing up,
don´t know if its cache or not cause I always clean cache and everything,

btw how can I add register placeholder on sidebar ? or register with google ?

tks

#333296 Copied

mahlv

Participant

September 5, 2022 at 22:37

The header logo went out after I enable ssl https,
but still visible on sticky header,

Besides my doubt is only about the registration at the moment, should I use some plugin for it ?

regards

Matheus

#333310 Copied

Awais Ahmed

Participant

September 6, 2022 at 08:32

Hello, @mahlv,

1. I just remove the logo and set it again by doing this your issue is resolved now kindly check back to your site after clearing the browser cache. Check the resulting image: https://postimg.cc/Jsx1JPBD

2. I just enable the registration option from the WooCommerce >> Settings >> Accounts & Privacy check here: https://postimg.cc/LYw6yDR9 by doing this your issue is resolved.

Note: The thing is the SSL certificate you activated is causing the issue on the site homepage. The changes I have made are not appearing on the front page and showing a “Mixed content” error because of SSL at the homepage as you can see in the image: https://postimg.cc/phN6q54N but on the other page of your site the change works just fine check here: https://postimg.cc/WDrvNVPv So to solve your issue you have to contact your service provider and show the image of errors I shared with you to fix this, once they have done please check back to your site after clearing the browser cache. I hope your issue will be resolved.

Regards 8Themes Team.

#333347 Copied

mahlv

Participant

September 7, 2022 at 00:10

Issue Solved, tks Awais

I’ve notice that the footer its not editble with elementor or xtore wp customizer,
where do I edit ?

tks a lot friend

#333415 Copied

Awais Ahmed

Participant

September 7, 2022 at 07:12

Hello, @mahlv,

Your issue is resolved now. I just allow Elementor to edit the “Static Blocks” from the Elementor settings see image: https://postimg.cc/JyPsBKjw and now check the Footer block it appears with “Edit with Elemtentor” https://postimg.cc/grP0kfCw and https://postimg.cc/ftQMy9r4 please check back to your site after clearing the browser cache.

Regards 8Themes Team.

#333440 Copied

mahlv

Participant

September 12, 2022 at 15:51

Perfect Awais,

one doubt, how can I translate registration and login section page, like placeholders buttons and also header ?

https://imgur.com/a/jf8nkwr

#333830 Copied

Tony Rodriguez

Support staff

September 13, 2022 at 05:40

Hello, @mahlv,

Your issue has been solved please check back to your site now after removing the browser cache, I have Installed the Loco Translate plugin for you on your site and then the theme has been translated using the theme language files and you can change the translation as per your requirements from here now: https://clicatudo.com/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-pt_BR.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit

https://postimg.cc/jCYBCcHn

And for translating the page title, you have to edit the page and then change the page title from there: https://postimg.cc/DmfdCbFY

Regards 8Themes Team.

#333865 Copied

mahlv

Participant

January 13, 2023 at 21:02

Hi there, how are you?
please would like to know how can we customize the default admin login page of wordpress, and auth code wordpress page as well once we’re using ithemes-security don’t know if the pages are at the same place, change logo and custom forms, where the file is located on file manager ? how can we apply changes on source code ?

regards

Matheus Henrique

#343978 Copied

Tony Rodriguez

Support staff

January 14, 2023 at 05:25

Hello, @mahlv,

Sorry to say that but that is independent of our theme, and there is no such option in our theme for this, that is the default WordPress Login page, and you can try with any third-party plugin or code to achieve your requirements but at your own risk.

Please read this article: https://www.wpbeginner.com/plugins/how-to-create-custom-login-page-for-wordpress/

Thanks for your understanding.

Regards 8Themes Team.

#343984 Copied
Tagged: best selling woocommerce themes, error resolution, error troubleshooting, importing demo content, seo friendly, woocommerce themes
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