Cart and checkout page redirect speed is too slow

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Recep
    Recep
    Participant
    September 2, 2022 at 09:05

    Hi,

    After adding the product to the cart on the website, it takes 6-7 seconds to load the payment page when we click on the checkout page or the Buy now button. This is too long.

    We have optimized the site well but the most important step is taking too long to load. can you help us fix this?

    please try to create an order. The transition to the payment page will take too long.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2022 at 12:59

    Hello,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    Regards

    Avatar: Recep
    Recep
    Participant
    September 2, 2022 at 13:19

    Thanks,

    if there is nothing else to do. I will try your suggestion.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2022 at 08:14

    Ok, thanks for understanding.

    Regards

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