Hello @Sadikul Islam,

Ok, thanks for understanding. Have a nice day!

Regards

Ok. Thanks for letting us know.

Regards

Hello,

Have you tried to contact the support of the Contact form 7 plugin? They should be able to help you, because the problem is independent of our theme.
You can try to use another contact plugin, but we do not have a recommendation.

Regards

The problem is caused by the latest WordPress update, they will fix it in the next update. By that time, do the next: go to Appearance > Menus > Screen options > enable CSS Classes, then add
menu-item-has-children
for all parent menu items (not the first level) for example – https://prnt.sc/PuXyIf47waWN

Regards

Hello,

There is no such problem on our test sites and we did not get reports from other customers.
Fixed. Please check now on your site, and enable all static blocks by yourself https://prnt.sc/Z5r8X6zYHUNw
It is a temporary fix, our developer will continue work on this question, so do not change access.
Please answer next questions:
1) did you “optimize” the database?
2) do you have a database query cache?
3) did you unlock any requests on the frontend?

Regards

Your problem was passed to our dev team. I will let you know once get an answer.

Regards

How did you hide static blocks? How can we show them now?

Regards

Please clear cache and check now – https://prnt.sc/4cYAuIXbq8gR > https://prnt.sc/bk0t7dOIcasb > https://prnt.sc/Cv-iMbH-6wyO

Regards

Hello,

1/ As you can see, it is not 8theme (our) widget, it is the default WooCommerce widget, so contact support of WooCommerce or your cache plugin.
2/ Try to add the next code in Theme Options > Theme Custom CSS:

@media only screen and (max-width: 768px) {
    .etheme-sticky-cart .et-single-buy-now.single_add_to_cart_button.button, .etheme-sticky-cart .stock, .etheme-sticky-cart p.price {
        display: none;
    }
}

3/ What problem do you see there? Could you record a video? We’ve cheked the Wishlist functionality and it seems to work fine.
Try to: Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On

Regards

Hello,

Please download the theme and Core plugin from this page – https://www.8theme.com/downloads and do the update manually https://www.8theme.com/demo/docs/woopress/Theme_Update.html https://www.8theme.com/demo/docs/woopress/Plugins/Plugins_Update
After the update, you will need to wait up to 4 hours while Woocommerce cache will be cleared and messages about outdated files disappear.

Regards

Hello, @Mart,

Thanks for the reply.
Theme Options > Header Builder > move elements of the header content depending on your needs. Your Logo is placed in Main header area right now, just move it into the Top header area and set the desired alignment.
If different pages show different headers, probably you have multiple headers on the site, so go to Header Builder > Multiple headers > edit custom headers.

Regards

Hello,

Please add the next custom CSS code:

.item-design-dropdown .nav-sublist-dropdown ul>li.menu-parent-item>a:after {
content: "\e904";
font-size: 60%;
font-family: xstore-icons;
position: absolute;
right: 2.5em;
top: 50%;
-webkit-transform: translateY(-50%);
transform: translateY(-50%);
}
.item-design-dropdown .nav-sublist-dropdown ul li.menu-parent-item:hover>.nav-sublist {
display: block;
}
.item-design-dropdown .nav-sublist-dropdown ul li.menu-parent-item>.nav-sublist {
display: none;
}

Regards

Hello,

Header Builder > Search settings > https://prnt.sc/na2HD76TPIoL
To remove this https://media.d.pr/i/4SyjEz , add the next code in Theme Options > Theme custom CSS > Global:

.page-404 .widget_search {
    display: none;
}

Regards

Hello,

Thanks for the report. Please check if you can reply to this topic.
Do you see any errors in the browser console? Open it by right click > Inspect > https://prnt.sc/hTn3I8zssqbP Provide us with a screenshot of the results.

Regards

Hello,

We cant connect still. Is there any restriction by ip or something else?
The problem with the video element was passed to our dev team, and they will check it on our test site. I will let you know once we find a solution. Please be patient.

Regards