Shop and Single product layouts are messed up suddenly

This topic has 9 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Mina Adel
    Mina Adel
    Participant
    November 10, 2022 at 19:04

    Suddenly, the Shop and Single product layouts are messed up
    https://www.lafabricaeg.com/shop/
    https://www.lafabricaeg.com/product/test/

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Mina Adel
    Mina Adel
    Participant
    November 10, 2022 at 19:14

    Also, I’m trying to translate the mobile panel from English to Arabic and can’t seem to do it.
    I searched the previous topics and found that it requires a custom code on your side.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2022 at 03:04

    Hello, Mina Adel,

    Thanks for using our theme.
    Please do not mix 2 different questions in 1 topic to prevent misunderstanding.
    1/ Check the Shop and single product pages now.
    The problem was – https://prnt.sc/HUDP0W3bmoHz We’ve disabled Hyyan WooCommerce Polylang Integration plugin and the fatal error disappeared. You can contact support for this plugin to get assistance from their side.
    2/ We need FTP access, not the panel. Please contact your hosting provider, and they will help you create FTP access.

    Regards

    Avatar: Mina Adel
    Mina Adel
    Participant
    November 11, 2022 at 10:39

    Ah sorry! Here’s the FTP access.
    I need to translate the mobile panel:
    Home: الرئيسية
    Shop: المتجر
    Wishlist: المفضلة
    Sign In: الحساب
    More: المزيد

    And the search bar on mobile:
    Search for products: ابحث عن منتج

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2022 at 15:27

    Hello, Mina Adel,

    Thanks for the reply.
    Another specialist will get back to you after a detailed review. Please be patient and do not change access.

    Regards

    Avatar: Mina Adel
    Mina Adel
    Participant
    November 13, 2022 at 17:56

    Take your time.
    I’ve also tried to translate “Menu” on mobile, but couldn’t.
    Please translate it to “القائمة” for Arabic version. https://tinyurl.com/26vovrhu

    And please don’t forget to add the correct URLs in the Arabic version for the mobile panel (bottom navigation).
    Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2022 at 09:51

    Hello,

    Translated via child theme > functions.php file (Translation of Arabic mobile panel).

    About “Menu” on mobile – check the translation of XStore Core plugin.

    Regards

    Avatar: Mina Adel
    Mina Adel
    Participant
    November 14, 2022 at 16:57

    Thank you!
    How can I check the translation of Xstore core plugin? I’m using polylang, not loco translate.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2022 at 17:04
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