Cannot reply to tickets/topics. Screen greys out and nothing is clickable.

This topic has 4 replies, 2 voices, and was last updated 1 year, 3 months ago ago by Rose Tyler

  • Avatar: Roobinda
    Roobinda
    Participant
    November 10, 2022 at 20:17

    Hi there. I tried to reply to your message. However when i click ‘reply’ this happens – https://asphair.com/IMAGES/cannot_reply.jpg

    In any case you did fix my menu issue. But i’d like to know why it suddenly started happening?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2022 at 03:08

    Hello,

    Thanks for the report. Please check if you can reply to this topic.
    Do you see any errors in the browser console? Open it by right click > Inspect > https://prnt.sc/hTn3I8zssqbP Provide us with a screenshot of the results.

    Regards

    Avatar: Roobinda
    Roobinda
    Participant
    November 11, 2022 at 13:47

    It’s working now!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2022 at 14:36

    Ok. Thanks for letting us know.

    Regards

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