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Login Registration – Page with plugin AMP XStore

This topic has 8 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

Cristian Oliveira

Participant

November 9, 2022 at 12:42

When I’m using the AMP XStore plugin for mobile, the options to enter the account and register don’t work, I press the load button but it doesn’t go forward. What can it be? can you help me?

#338205 Copied Theme version: 8.3.6 WooCommerce version: 7.1.0

7 Answers

Rose Tyler

Support staff

November 9, 2022 at 13:26

Hello,

Thanks for using our theme.
Please provide URL of your site and temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#338206 Copied

Cristian Oliveira

Participant

November 9, 2022 at 22:43

Hello, user added..
I also noticed now that he is also not adding products to the cart, he loads but doesn’t add… and the products from home also disappeared and I didn’t make any changes… strange.

Please contact administrator
for this information.

#338233 Copied

Cristian Oliveira

Participant

November 9, 2022 at 22:44

NOTE:
Sometimes when the page loads the home products appear and other times it doesn’t.

#338234 Copied

Cristian Oliveira

Participant

November 10, 2022 at 02:34

—

#338237 Copied

Rose Tyler

Support staff

November 10, 2022 at 08:36

Hello,

We’ve checked your site from mobile and it seems all works fine, products are visible on Home and other pages.
Here is screenshot from the login page – https://prnt.sc/sB4AhPXs0xKP It seems you are using plugin or code for additional verification. Try to disable it and check then.
If you face problems still, try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for problems.

Regards

#338252 Copied

Cristian Oliveira

Participant

November 10, 2022 at 16:56

Friend, it worked.. I disabled some plugins and at first it is working.
Thank you very much.
One last question, can i translate the slugs?
For example product/ brand/ categories/?
and
how do i disable the GTIN code in products?

#338301 Copied

Rose Tyler

Support staff

November 11, 2022 at 03:18

Hello,

Settings > Permalinks
Provide URL of product that has GTIN code.

Regards

#338333 Copied
Tagged: login, registration, templates, woocommerce, wordpress, xstore
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