Login Registration – Page with plugin AMP XStore

This topic has 8 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • 7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2022 at 13:26

    Hello,

    Thanks for using our theme.
    Please provide URL of your site and temporary wp-admin access.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Cristian Oliveira
    Cristian Oliveira
    Participant
    November 9, 2022 at 22:43

    Hello, user added..
    I also noticed now that he is also not adding products to the cart, he loads but doesn’t add… and the products from home also disappeared and I didn’t make any changes… strange.

    Please contact administrator
    for this information.
    Avatar: Cristian Oliveira
    Cristian Oliveira
    Participant
    November 9, 2022 at 22:44

    NOTE:
    Sometimes when the page loads the home products appear and other times it doesn’t.

    Avatar: Cristian Oliveira
    Cristian Oliveira
    Participant
    November 10, 2022 at 02:34

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2022 at 08:36

    Hello,

    We’ve checked your site from mobile and it seems all works fine, products are visible on Home and other pages.
    Here is screenshot from the login page – https://prnt.sc/sB4AhPXs0xKP It seems you are using plugin or code for additional verification. Try to disable it and check then.
    If you face problems still, try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for problems.

    Regards

    Avatar: Cristian Oliveira
    Cristian Oliveira
    Participant
    November 10, 2022 at 16:56

    Friend, it worked.. I disabled some plugins and at first it is working.
    Thank you very much.
    One last question, can i translate the slugs?
    For example product/ brand/ categories/?
    and
    how do i disable the GTIN code in products?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2022 at 03:18

    Hello,

    Settings > Permalinks
    Provide URL of product that has GTIN code.

    Regards

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