Hello,

In order to assist you with your inquiry, we request that you provide us with temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.
To do this, please follow these steps:
1 Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
2 Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
3 Any email address can be used for the new account, it does not have to be your personal email.
Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Best Regards,
8Themes Team

Hello,

We have identified that the errors you are experiencing are also present with the default Storefront WooCommerce theme. You can refer to the following link for visual reference: https://prnt.sc/1u7MnU5OwqW1
These errors are causing the issues you have reported in the video and it appears that they are not related to our theme.
Please note that we are only able to assist with issues caused by our theme and not if they are global with the default theme as well. In this case, we recommend that you contact the support team of the 3rd party plugin you are using, as well as the WooCommerce support team, for further assistance.
Please let us know if you have any other questions or concerns and we will do our best to assist you.

Best Regards,
8Themes Team

Hello,

We regret to inform you that there is no such option available in our theme.
In regards to the multilanguage feature, we suggest checking the plugin you are using for your website. Please try to contact their support team for guidance and advice on how to properly set up the multilanguage feature on your website.
Please let us know if you have any further questions or concerns.

Best Regards,
8Themes Team

Hello,

Our theme’s default settings is that the age verification popup should close forever, however, it has come to our attention that caching plugins may affect the functionality of this feature. In order to prevent caching issues with the age verification popup, we suggest adding the following cookie name “age_verify_popup_shows” to your website’s settings. This should ensure that the age verification popup is not cached, and thus, the default functionality is maintained.
Please let us know if you have any further questions or concerns.

Best Regards,
8Themes Team

Hello,

In order to assist you with your inquiry, we request that you provide us with temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.
To do this, please follow these steps:
1 Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
2 Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
3 Any email address can be used for the new account, it does not have to be your personal email.
Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Best Regards,
8Themes Team

Thanks for the reply.
Another specialist will get back to you after a detailed review. Please be patient and do not change access.

Regards

I’ve installed plugins manually, not sure what exactly was wrong, it looks like something from the server side.
Please let us know if you find any other problems.
The latest versions of premium plugins can be downloaded from this page – https://www.8theme.com/account

Regards

Hello,

Thanks for using our theme.
I do not see the problem in Footer – https://prnt.sc/me8nE4rRAIG0
Please go to Theme Options > Speed optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off.
Check how it works then.

Regards

Hello,

Please try to use:

.et-toggle-mob-sidebars-wrapper .et-toggle-mob-sidebar .et_b-icon {
    font-size: 20px;
    color: #222;
    padding-left: 10px;
}
.et-toggle-mob-sidebars-wrapper .et-toggle-mob-sidebar .et_b-icon:hover {
    color: white;
}

Regards

Please check how it works when “Advanced Layout” is disabled in Theme Options–>WooCommerce(Shop)–>Cart/Checkout.

Regards

Hello,

Please provide URL and temporary wp-admin access.

Regards

Thanks for the reply.
Another specialist will get back to you after a detailed review. Please be patient and do not change access.

Regards

Hello,

429 Too Many Requests
You have sent too many requests in a given amount of time.

In some instances, it’s possible that the cause behind the 429 error originated with your server, rather than with your website itself. If this is the case for you, no amount of work from our side will be able to fully resolve the problem.

For example, some web hosts will block requests from specific third-party services or platforms. These can include search engines, crawlers, and other apps (such as Google Search Console) that make large numbers of requests to your website.

Contacting your hosting provider and asking them to allow these requests can solve the issue. Additionally, even if limitations placed on your server by your host aren’t the cause of the problem, they may be able to provide valuable insight and advice that can help you find the correct solution.

Regards

Hello,

You can create a new menu with icons, then go to Header Builder > Account > Select The Menu

Regards

https://www.8theme.com/topic/many-errors-across-website-need-strategy-to-fix/page/2/#post-343695

Regards