I’ve changed settings in Theme Options > Footer and added a static block widget – https://prnt.sc/h2qBVoP00jAA
Please clear cache and check now.
Regards
I’ve changed settings in Theme Options > Footer and added a static block widget – https://prnt.sc/h2qBVoP00jAA
Please clear cache and check now.
Regards
We don’t see any fatal errors on your web-site
Also, we removed the old XStore Core plugin (to prevent double activation of the same plugin) – it was left because we didn’t have permission to remove it.
Regards
Hello,
I’ve opened the topic, you will get an answer soon.
Regards
Try to change size in settings of element – https://gyazo.com/7e7298fe1d83089b240975fd16d9b657 , for example – 400×250
Regards
From your screenshots, I can see that Classic Widgets Panel is not activated, please go to Theme Options > General > Enable Classic Widgets Panel > On.
Provide temporary wp-admin access, so I can take a closer look at your settings.
Regards
Hello,
Could you provide temporary wp-admin and FTP access?
Regards
Can’t connect still, unfortunately.
What encryption and FTP port can be used?
Regards
Hello,
Please sync translation of XStore theme, Core and WooCommerce plugins – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Then try to find and translate mentioned strings.
or provide temporary wp-admin access, so we can take a closer look.
Regards
Yes, please post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will add it in one of the next updates.
Regards
Hello,
Please provide temporary wp-admin and FTP access.
Regards
Hello,
Thanks for using our theme and for the detailed video.
Please provide temporary wp-admin and FTP access.
Also, you can disable the filters (sidebar) from the Shop page via the Shop page Layout in Theme Settings https://gyazo.com/4f75aced975a635c918b8894734c912d
Regards
If you are using a Single product builder, there is an option in the settings of Related products – “Hide Out Of Stock Products”.
Or you can hide out of stock product from the catalog in WooCommerce > Settings > Products > Inventory > Hide out of stock items from the catalog.
Regards
Oh I see, you opened this topic with the same question, which was already answered by me that there is no such option.
The option is not here, yet, but you can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.
Right now, you can try to use the next custom CSS code:
@media only screen and (min-width: 993px) {
.elementor-widget-etheme_product_grid .etheme-product-grid-item:hover {
-webkit-box-shadow:0 0 7px 0 var(--et_dark-2-white-01);
box-shadow: 0 0 7px 0 var(--et_dark-2-white-01);
z-index: 1;
-webkit-transform: scale(1.05);
transform: scale(1.05);
}
.elementor-widget-etheme_product_grid .etheme-product-grid-item {
-webkit-transition: all .2s ease;
transition: all .2s ease;
background: var(--et_container-bg-color,var(--et_white-2-dark))
}
}
Regards
Please find the IP in the Private Content area
Regards
Hello,
Could you record a video of the problem and provide temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
There is no such possibility, unfortunately.
Additional customization in files is outside the scope of our basic support.
Regards
Hello @Delidana188,
You 2 times ignored my request for an explanation “What exactly hover effect do you mean?”. Also, I do not see screnhots from you.
Sorry, but to be able to help, I need to understand your request, so please, answer the question.
Thanks in advance.
Regards
Hello,
Do not add an image to the contact form 7 form text – https://prnt.sc/_NmwSUCzIUwS , you need to add image, heading and text using appropriate elements of Elementor in the template – https://prnt.sc/VtTuhpiM3d4-
Check next screenshots – https://we.tl/t-E2DNBikt78
Regards
Yes, you can update, but after that reupload class-kirki-fonts-downloader.php file into et-core-plugin/packages/kirki/modules/webfonts folder via FTP.
Download the file by this link – https://we.tl/t-V8KatlA5lY
Regards
Hello,
Fixed fox mini cart. Please check now.
Also, answered here – https://www.8theme.com/topic/problem-with-using-custom-header-new-products-is-showing-wrong-header/page/2/#post-343663
Regards
Custom CSS was deleted and the problem with colors is fixed.
If you want to edit the header for all pages, here it is – https://prnt.sc/WpufYcCAsdEO
Regards
Hello,
Demo content was imported. Please check now.
Regards
Thanks for the reply.
We can’t connect FTP:
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Please try to connect to FTP using FileZilla by yourself.
Is there a restriction by IP or something else?
What FTP host and port can we use?
Regards
Hello,
There is no such possibility, right now.
Please submit your request to our dev team here – https://www.8theme.com/taskboard/
Regards
“this effect” – what exactly? Provide screenshots, please.
Also, provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
It seems you are using an additional plugin for this, so it would be better to contact the authors of that plugin.
In our theme, you need to create Footer static blocks with the desired content, then set it for the entire site via Appearance > Widgets (make sure that Theme Options > General > Enable Classic Widgets Panel > On) > Footer area, for example – https://prnt.sc/uAKzhLF7DmZ4
For page, you can set its own footer static block – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/
Regards
Hello,
body.woocommerce-checkout
body.woocommerce-cart
body.woocommerce-account
.et_b_header-cart .et-mini-content
Regards
Please do not set 100% here https://prnt.sc/Fld4gAhzLQAr , you can use “full” – https://prnt.sc/jIaU8wixF8mi
Regards
Hello,
What exactly hover effect do you mean?
Please check answer in this topic – https://www.8theme.com/topic/what-should-i-do-to-make-the-animation-here-on-the-front-page/#post-343405
For product images, Swap https://prnt.sc/5gzxDa2PJCB8 or Gallery can be enabled on hover in case images are added to the product gallery via the editor.
Regards
Hello,
Thank you so much for using our theme.
Please provide URL of your site and temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards