Hello, Vivi

In order to assist you with your inquiry, we request that you provide us with temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:

1. Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m

2. Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7

3. Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Best Regards,
8Themes Team

Hello, Zimbramale,

You need to fix the Fatal error by increasing memory size, here you can read more – https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Please do this and reply back.

Kind regards,
8theme support

Hello, Oliver Theiß

We would like to inform you that we are not responsible for any changes you make to your child-theme or any changes made by third-party plugins. We have noticed that you have copied and modified the xstore/woocommerce/product-quick-view.php file to your xstore-child/woocommerce/product-quick-view.php. Upon comparing the original file’s content and the content of your modified file, we have found that there are too many differences ( https://prnt.sc/H1FbS1XA5v-3 ).

To fix the button issue you mentioned, you may simply rename your xstore-child/woocommerce/product-quick-view.php file and check if there are no bugs with the original file. If there are, you can try to identify the source of the issue in your rewritten file and remove or temporarily comment out those lines.

We thank you for your understanding.

Kind Regards,
8theme team

Hello, Levacare

Thanks for the videos.

1/ The mentioned block was created using Slider Revolution, but this plugin is not installed on your site.
You can download archive of the plugin from this page – https://www.8theme.com/downloads/

2/ I’ve disabled Remove Query Strings From Theme Static Resources via Theme Options > Speed optimization.
Please check how it works now.

Kind Regards,
8theme team

Hello, Damien

Settings > Reading > Your homepage displays > select Home and Posts page

Kind Regards,
8theme team

Hello, Zimbramale,

Thanks for the reply.
“PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /site/ikeycom/public_html/wp-includes/functions.php on line 651)” – this is the reason for your problem.
– You need to contact your hosting provider and ask to fix it.

Kind regards,
8theme support

Hello, Lew-shop

Could you please, share with us a link and access to where can we upload our test archive with ajax fragments for wishlist/compare to testing it from your side?
We just checked your staging and production but found no issues out there. Did you manage to fix those counters from your side already? If so, could you share the solution here so that other customers could implement it in their shops?

Kind regards,
8theme support

Hello, @DollyFactory,

It appears that when the XStore parent theme is activated there are no issues with the filters. The problem persists with the child theme only.
Please provide us with FTP access so that we can further investigate this situation.
If you are unsure of how to create FTP access, please contact your hosting provider. They will be able to assist you with the necessary steps.

Best Regards,
8Themes Team

Hello, Krzysztof,

We changed the code in your xstore-child/functions.php ( https://prnt.sc/2gpoaYbtPd-p ), and also it was changed in the previous answer.
For now, those products have waitlist form, please, check !

Kind Regards,
8theme team

Hello, Farcela,

1/ It seems that we missed a few more options for border styles and border colors to add for that element. We will add them in the next theme update and already uploaded them in core files on your web-site -> https://prnt.sc/5YC9taUe8d3V

2/ There is no good coding solution for that case. You may align items by center using next code snippet:

.bought-together-products .swiper-wrapper {
    align-items: center;
}

Let us know if it helped or if you have any further questions or concerns. We are always here to help.

Kind Regards,
8theme team

Hello,

Thanks for the reply.

We need FTP access also.
If you are unsure of how to create FTP access, please contact your hosting provider. They will be able to assist you with the necessary steps.

Best Regards,
8Themes Team

Hello, Fantasy Prints,

You may create separate page for Wishlist functionality because now you have a dynamic page (your wishlist page is based on the account page but with redirects) -> https://prnt.sc/kyHAl2YcUMPo . Same deal you may do for Compare functionality because it works now in a similar way.
To fix this errors -> https://prnt.sc/wqg99kWJdw_F we disabled this option -> https://prnt.sc/fRPycvTBuhPU
After you make those changes please, make a test again.

Kind Regards,
8Themes Team

Hello, Mannix

We kindly request permission to edit files – https://prnt.sc/WEI2jwu-qvu_
Waiting for your reply.

Kind Regards,
8Themes Team

Hello, Niksamarkovic4

Once you activate WooCommerce (it would be better to create a backup before such a big changes you plan) > add categories and products, then you will be able to configure displaying of mentioned pages via Theme Options > WooCommerce > Shop and Single Product Builder.
If your site is live, you can create a staging site (activate theme using the same purchase code), and do test there first.

Kind Regards,
8Themes Team

Hello,

XStore is WooCommerce WordPress theme as mentioned in theme description. It’s not the Shopify theme.

Regards