Translate certain terms on cart and checkout pages

This topic has 8 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: Vivi
    Vivi
    Participant
    January 11, 2023 at 12:11

    Hi,
    There are some terms on cart and checkout pages whose translation I can’t locate (they are not in the .po theme file).

    Could you advise how I can translate them?

    https://ibb.co/Fw8ftTz
    https://ibb.co/8Y87xBv
    (Shopping Cart, Proceed to checkout)

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2023 at 13:16

    Hello,

    Please sync translation of XStore theme, Core and WooCommerce plugins – https://xstore.helpscoutdocs.com/article/103-translation-files-update Then try to find and translate mentioned strings.
    or provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Vivi
    Vivi
    Participant
    January 19, 2023 at 13:14

    Hi, I updated the po and mo files per your instructions, but I still can’t see the translation of these specific terms in the website, although they seem to be translated in the po file.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2023 at 15:20

    Hello, Vivi

    In order to assist you with your inquiry, we request that you provide us with temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:

    1. Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m

    2. Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7

    3. Any email address can be used for the new account, it does not have to be your personal email.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Best Regards,
    8Themes Team

    Avatar: Vivi
    Vivi
    Participant
    January 20, 2023 at 17:05

    Here you are, thank you

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 21, 2023 at 05:54

    Hello @Vivi,

    We are pleased to inform you that your issue has been resolved. Please clear your browser’s cache and check your site again. Attached are the screenshots for your reference: https://postimg.cc/c6pysTpG and https://postimg.cc/jDTpf2q8.

    The issue was caused by the “Toggle Fuzzy” setting for the “Proceed to checkout” button translation, which has now been disabled. To learn more about the “Toggle Fuzzy” setting and how it affects translations, please refer to the following link: https://localise.biz/wordpress/plugin/manual/editor#:~:text=Toggle%20Fuzzy,a%20translator%20to%20review%20them.

    We thank you for your patience and understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Vivi
    Vivi
    Participant
    March 22, 2023 at 10:40

    Hi, after theme update, I again can’t see the translations of “Shopping Cart” and “Proceed to checkout”.
    Could you please help?
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2023 at 11:13

    Hello, Vivi,

    1/ Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
    plugins, like Core plugin, in /wp-content/languages/plugins folder, then you will not lose translation after updates.

    2/ Also, you need to rename the XStore translation file https://prnt.sc/pU_ceotxhwIY to xstore-el.po

    3/ There is no translation for the XStore Core plugin https://prnt.sc/gzWsQLmNR79l , so you need to create it https://youtu.be/Ogeqaa4SZV0?t=130

    4/ After every update, you need to synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed.

    5/ This translation file for WC is unuseful – https://prnt.sc/bfWq1UECbBBo , so you can delete it.

    Kind Regards,
    8theme team

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