Hello, Jay545452

Do you plan to add products manually or import them?

A result similar to the demo can be achieved using custom CSS code.

Our demo products were created using Elementor, so they should be edited using Elementor only.
We are using Elementor to build our descriptions on demos because we use different widgets for showing visual effects and well-styled descriptions for each product. Otherwise, if you need to add a simple html list or a few paragraphs in the product’s description then it is better to use the classic editor to prevent loading Elementor extra files/scripts/styles for that area.
If you plan to create products manually or import products that were not created using Elementor, it means the Elementor is not obligatory.

About custom CSS code, try to add the next code in Theme Options > Theme custom CSS > Global –

#tab-description {
    border: 1px solid #e1e1e1;
    border-top: none;
    padding: 30px;
}

then check your “test” product, the border around the description should appear.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8Themes Team

Hello, Yan

We apologize for the inconvenience, however, we are unable to access your site due to a different IP address. We suggest that you try the following solution for the My Account off-canvas spaces:
– go to Theme Options > Header Builder > Account > Computed Box > paddings – https://prnt.sc/DZQsLjyBHkaz

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Kanompunk

We can’t log in – https://prnt.sc/lc7rOBedXtYk Please check the credentials.

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. We’ve edited your reply and moved access into the Private Content area.

Did you make any changes in theme files, like renaming?

Kind Regards,
8theme team

Hello, InFaassie

We are thinking that this issue is related more to WordPress functionality in combination with your version of the operating system. We didn’t have any such questions from our customers yet. Checking a few articles on Google and found that such errors happens with some specific Operation systems -> https://github.com/GLVis/glvis/discussions/141 (macOS Catalina 10.15.7) and https://stackoverflow.com/questions/30669659/multiproccesing-and-error-the-process-has-forked-and-you-cannot-use-this-corefou.
Could you contact WordPress support about this question and at the same time also ask your hosting provider about this issue (maybe your hosting had heard about this during his life experience)? If you find any solutions, please, give us feedback so that we will grow together in technologies and know the answer to how it could be fixed.

Kind Regards,
8theme team

Hello, Mineraland

This option https://prnt.sc/IeIYD-D8BYFT caused problems, so we would recommend you to use our multistep checkout – https://prnt.sc/xQ9MqanOu4Q_ > https://prnt.sc/lGk1eyR2lr_M

Kind Regards,
8theme team

Hello, Thomas

Thank you for purchasing our theme.

Could you provide URL of page with the widget added?

Best Regards,
8Themes Team

Hello, Hagenum

Thank you for purchasing our theme.

Please go to Theme Options > Header Builder > Main menu > Computed Box For The Menu Item > change paddings or margins.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Themes Team

Hello, Vlad

Thank you for purchasing our theme.

You may use the same license on the sites mentioned.

We appreciate your business.

Kind Regards,
8theme team

Hello, Tanzir

Thank you for using our theme and for reaching out to us. We would appreciate if you could provide us with more information regarding your request so that we can better understand your needs.

Kind Regards,
8theme team

Hello, DollyFactory

In this case replace .webp images by .jpg. There is no other solution, unfortunately.

Kind Regards,
8theme team

Hello, Thomas,

We hope you are now able to find and translate strings now – https://prnt.sc/bL5onkvnZfFf
If the translation does not appear on the frontend after that, please provide us with temporary WordPress admin access so that we can check your settings.

Kind Regards,
8theme team

Hello, Jordan

Thank you for reaching out. Please note that additional customization of code is beyond the scope of our basic support.

add_filter('header_account_link', function($link) {
 if ( !get_query_var( 'et_is-loggedin', false) ) {
  $link = home_url('/').'register/';
 }
 return $link;
});

add_filter('etheme_mini_account_content', function($value) {
 if ( get_query_var( 'et_is-loggedin', false) ) {
  return false;
 }
 return $value;
});

We can only give an example or hint. Such code can be added in functions.php of the child theme.

Best Regards,
8Themes Team

Hello, Srinivasan

Please try to update Slider Revolution plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Deprecation is a warning message, not an emergency, so you can disable debug mode of WordPress – https://wordpress.org/support/article/debugging-in-wordpress/

Kind Regards,
8theme team

Hello, DollyFactory

In order to assist you, we would appreciate it if you could provide us with temporary access to your staging environment – wp-admin and FTP.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.

We look forward to helping you resolve this issue.

Kind Regards,
8theme team

Hello, Manos

Product Added Notification Type for Cart you can change or disable via Theme options > WooCommerce > Shop > Shop page Layout.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team