Hello, Antonia

We suggest that you set the Transparent color in Theme Options > Footer > Styling. For your reference, please see the screenshot provided – https://prnt.sc/IPx5EmVi9Stz
We wish you the best of luck.

Kind Regards,
8theme team

Hello, LambdaSP

1/ Unfortunately, we are unable to view the video you provided – https://prnt.sc/7RGotZ0YQRn1 . We kindly ask that you upload the video to https://wetransfer.com/ and provide us with the URL.

Please do this via a new topic on the forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
We kindly ask you to submit separate topics for different questions, it will speed up answering because different specialists working on different questions.

We appreciate your cooperation and look forward to assisting you.

2/ Try to add the next code in Theme Options > Theme custom CSS:

.home .mini-cart-buttons a {
    width: 100%;
}

Kind Regards,
8theme team

Hello,

We invite you to review our documentation and watch video tutorials for further assistance. The link to the resources is provided below:
https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu// https://youtu.be/JiI6qDaVtY4

We thank you for your interest and look forward to your continued support.

Kind Regards,
8theme team

Hello, Kamil

We hope this message finds you well.

We would like to kindly request that you activate the “Show Variations As Simple Products (Beta)” feature via Theme Options > Woocommerce > Shop > Products style.

We thank you for your cooperation and look forward to hearing from you.

Kind Regards,
8theme team

Hello, Zuhair

We suggest that you edit the page using Elementor, click on the element, and disable the option as indicated in the link provided – https://prnt.sc/Jqsb3Aq7ITqK . Afterward, please check to see if it works as expected.

Thank you for your cooperation.

Kind Regards,
8theme team

Hello, Srinivasan

Thank you for using our theme.

We have investigated the issue with the plugin and have determined that it is independent of our theme. To demonstrate this, we have included a video of when a default WordPress theme is activated ( https://gyazo.com/04390af7b3a6479558fe3db02484541e ).

The code in the documentation is for our Single Product Builder ( https://prnt.sc/3TodCbPPsdC0 ), however, the builder is disabled on your site.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Steven Tay

a) Dashboard > Posts > quick edit – https://prnt.sc/uaE7v8n-Vz5o or Dashboard > Posts > click on post name to open editor > edit date here – https://prnt.sc/u217qNH53B6Q

b) Dashboard > Posts > click on post name to open editor > https://prnt.sc/kUrwyyNqws8K

c) Dashboard > Users > find a user who created the post > change email

Kind Regards,
8theme team

Hello, Stelio

We kindly ask you to take a look at this now. It will be included in the next theme update too.

Kind Regards,
8theme team

Hello, Baparks

We can see the next errors in the Logs on your site – https://prnt.sc/P6ik6Onl2alz
You need to contact your hosting provider and ask to increase the memory limit or disable mentioned plugin.

Kind Regards,
8theme team

Hello!

Thanks for using our theme.

Please contact the support of the WooCommerce plugin regarding this issue with translation, because this text comes from their side and should be available for translation.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Tom

If you are still experiencing the same issue even when the default theme is activated, it means that the issue does not depend on the theme, so unfortunately our Theme Support team cannot help you with this.

It is possible that your hosting provider or WordPress support service may be able to provide you with a solution to your problem.

We can only assist in cases where the issue is directly caused by our theme.

We hope for your understanding.

Kind Regards,
8Themes Team

Hello, Anton

Thank you for purchasing our theme.

In order to solve your problem, xstore-ro.po .mo files should be renamed to xstore-ro_RO.po and xstore-ro_RO.mo , and
xstore-core-ro.po > xstore-core-ro_RO.po / .mo

You selected the System location for files, and it is correct.

Even if you are using child theme, you need to translate parent theme.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8Themes Team

Fixed. Please check now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8Themes Team

Hello,

Thank you for purchasing our theme and for using our support forum.

1/ Please go to Dashboard > Products > Categories > edit category > add Thumbnail image. Images of categories can’t be imported, so you need to manually add image for every demo category, or delete them and add your own products categories.

2/ Please provide temporary wp-admin access, so we can fix the problem with this static block https://prnt.sc/CTUX7RxW5UV9 on the single product page.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

We look forward to your reply.

Kind Regards,
8theme team

Hello,

Please check screenshots in the Private Content area

Best Regards,
8Themes Team