Hello, Cookies
The parent theme was activated, but all your settings was done for the child theme. Now when the child theme is activated all is fine.
Kind Regards,
8theme team
Hello, Cookies
The parent theme was activated, but all your settings was done for the child theme. Now when the child theme is activated all is fine.
Kind Regards,
8theme team
Hello, Parshva
Do you have a screenshot of the error?
What page should we visit to be able to see this error?
Check the server error log, do you have any info there?
Are you able to provide us with temporary wp-admin access?
Kind Regards,
8theme team
Hello, Mohamed
What exactly changes do you mean?
Please check available settings in Theme Options > Header Builder > Mobile menu
Kind Regards,
8theme team
Hello, LambdaSP
1/ Please contact the support of the WooCommerce plugin regarding this issue with translation, because this text comes from their side and should be available for translation.
2/ Delete this line of custom CSS code – https://prnt.sc/7eUQwp1m-6jN
3/ Custom CSS code can be used, for example:
.wishlist_table.mobile li {
border: 1px solid #e1e1e1;
}
Best Regards,
8Themes Team
Sorry, but your reply is a bit unclear to me. Could you please clarify if the issue was resolved when you disabled the third-party plugins?
Kind Regards,
8theme team
Hello,
1/ It can be a cache problem. Do you use CDN or server cache? Try to clear all cache and check then.
2/ We suppose that the situation on your site is independent of our theme and you need to contact the support of WooCommerce plugin to get advice. To confirm it, you need to check how it works when not our theme is activated on the site.
Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
Widgets could change positions after theme switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.
Kind Regards,
8theme team
Hello,
We suggest that you go to Theme Options > Mobile panel > delete all default elements and add new ones from scratch.
Kind Regards,
8theme team
Hello, Ciddiki
At first sight, there is no such possibility.
Could you provide an example of the desired result?
Kind Regards,
8theme team
Hello, Marta
1/ The problem is caused by 3rd party plugin you installed. Please check screenshot in the Private Content area
2/ We kindly request that you please navigate to the Elementor settings of the section with the slider https://prnt.sc/CPvE5A2jPzbt and turn off the Stretch Section option.
Kind Regards,
8theme team
Hello, Pedro Monteiro
Could you provide temporary wp-admin access?
Kind Regards,
8theme team
Hello, Henrik
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the result.
Kind Regards,
8theme team
Hello, Henrik
Do you use recommended plugin and set settings according to our documentation? https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
Please provide temporary wp-admin access.
Kind Regards,
8theme team
Hello, Lead
Thank you for using our theme.
1/ Theme update should not cause such a problem, because these pages are independent of the theme. Please go WooCommerce > Settings > Advanced > Page setup > select Cart and Checkout pages.
2/ You can enable product categories via Appearance > Menus > Screen options, but there is no option to dynamically add them to menu.
3/ Please read about coupons in the documentation of WooCommerce plugin – https://woocommerce.com/document/coupon-management/
Kind Regards,
8theme team
Hello, Yodo
Please create a translation for XStore Core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Kind Regards,
8theme team
Hello, Ciddiki
There is no such possibility, unfortunately.
Kind Regards,
8theme team
You’re welcome!
Kind Regards,
8theme team
Hello, Enjin
We would be grateful if you could take a moment to rate our product – https://themeforest.net/downloads – with 5 stars on ThemeForest!
Kind Regards,
8theme team
Hello,
We have conducted a check of your website on a MacBook using Safari and Chrome browsers, and we do not observe any issues with the images.
We suggest that you clear the cache of your browser and check again. Please let us know the exact device and browser you are using, and provide screenshots of the problem.
Kind Regards,
8theme team
Hello, Ciddiki
The footer on your site was created using static block and Elementor editor, so you can use the settings of Elementor to hide content on mobile, for example – https://prnt.sc/Y7FM9Bj3G4r0
Kind Regards,
8theme team
Hello, Mahlv
You may improve your CSS code with next part:
body:not(.rtl) .et_b_header-search.et_element-top-level .buttons-wrapper {
left: auto;
position: absolute;
right: 0;
}
.et_b_header-search.et_element-top-level input[type="text"] {
right: auto;
margin-right: auto;
}
.et_b_header-search.et_element-top-level input[type="text"]:focus {
animation: none;
}
Kind Regards,
8theme team
Hello, Vipul Garg
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem with the video.
Let us know the results.
Kind Regards,
8theme team
I’ve disabled XStore Documentation Beacon on your site as described in our documentation – https://www.8theme.com/documentation/docs/xstore-documentation-beacon/
Kind Regards,
8theme team
Hello, Jay545452
It is not from our theme.
I can see the Action Scheduler plugin on your site. Is not you installed it?
Kind Regards,
8theme team
Hello, Soumya
You’re welcome!
Custom CSS code you can find on these screenshots – https://prnt.sc/CoBa_xnsJdgA https://prnt.sc/M47oXB6l4fUX https://prnt.sc/_WZ-EMGMMveH
Best Regards,
8Themes Team
Please clear cache of the mobile browser and check now.
Best Regards,
8Themes Team
Hello, Jay545452
At first sight, it is not our section.
Could you provide URL of the page where you get it?
XStore Documentation Beacon can be disabled. – https://www.8theme.com/documentation/docs/xstore-documentation-beacon/
Kind Regards,
8theme team
Hello,
Thank you for the reply.
I’ve edited the custom CSS code.
Please clear cache of the mobile browser and check now.
Best Regards,
8Themes Team
Hello, Riddlezitindustries
Please provide your purchase code via the Private Content area.
Kind Regards,
8theme team
Hello,
Could you please provide a screenshot from your mobile device? What browser are you using? Have you cleared the cache of it?
Best Regards,
8Themes Team
Hello, Ciddiki
Thank you so much for every word of your review! 🙂
Kind Regards,
8theme team