Moving a license from one domain to another

This topic has 5 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: riddlezitindustries
    riddlezitindustries
    Participant
    February 5, 2023 at 16:01

    I have deactivated a licence on a domain I no longer use and want to activate the licence on my new domain
    but it says the licence has been used
    could you please assist as to why I cannot use the licence on a new domain when it has been removed from another

    4 Answers
    Avatar: riddlezitindustries
    riddlezitindustries
    Participant
    February 5, 2023 at 16:05

    the domain I wish to move to is riddlezitindustries.com

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2023 at 16:08

    Hello, Riddlezitindustries

    Please provide your purchase code via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: riddlezitindustries
    riddlezitindustries
    Participant
    February 7, 2023 at 22:57

    please see licence in private area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2023 at 07:42

    Hello, Riddlezitindustries

    You can activate XStore now.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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