Hello, Mclovin210392
Please provide screenshots for a better understanding of your request.
Best Regards,
8Themes Team
Hello, Mclovin210392
Please provide screenshots for a better understanding of your request.
Best Regards,
8Themes Team
Hello, Ismael
Could you provide the URL of your site and temporary wp-admin access?
Best Regards,
8Themes Team
Hello, Yuyu
Could you provide temporary wp-admin access?
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
What demo version do you want to install?
WPBakery or Elementor prefer?
Best Regards,
8Themes Team
Hello, Lucasatinado
We were able to log in to your Dashboard, thanks.
Please contact your hosting provider and ask to downgrade PHP version to 7.4.
Also, we need FTP access.
Best Regards,
8Themes Team
Hello, Bhabani
Please check this topic – https://www.8theme.com/topic/can-we-have-a-different-logo-for-mobile-on-our-home-page/#post-340013
Kind Regards,
8theme team
Hello, Inesita
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/
Waiting for your reply.
Kind Regards,
8theme team
Hello, Inesita
We added the section at the bottom of your Home page content. Please check.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Themes Team
Hello, Ciddiki
You can edit custom CSS code.
Add
padding-bottom: 3px;
here https://prnt.sc/xpJ1Z_fM__bR
Best Regards,
8Themes Team
Hello, Chris0483
Thanks for the reply.
What username can we use?
Best Regards,
8Themes Team
Hello, Bas Kling
Your products are variable, so please try to use the next custom CSS code:
@media (min-width: 481px) {
.single-product .et_connect-block {align-items: end;}
.single-product form.cart ~ .single-compare .xstore-compare-single {
margin-bottom: 5px;
}
}
Best Regards,
8Themes Team
Please disable Lazy loading for the element – https://prnt.sc/p9ZKCQdDVdYp
Best Regards,
8Themes Team
Hello, Ismael
Try to add the next code in your child-theme/functions.php
add_filter( 'etheme_breadcrumbs_shop_step', '__return_false', 999);
Best Regards,
8Themes Team
Hello,
Your images have white background already – https://prnt.sc/B4A3cKHWIyVP , so it can’t be changed using custom CSS code or something else.
You need to prepare images using a graphic editor.
Border can be added via settings of this element – https://prnt.sc/tFdIwumVNfdZ
Kind Regards,
8theme team
You may try to add the next code to your child-theme/functions.php
remove_filter ('the_content', 'wpautop');
OR
you may try to type not simple <br> but <br class="">
Also, you may read about other solutions described in this article -> https://blog.templatetoaster.com/wordpress-line-break-not-working/
Best Regards,
8Themes Team
Hello, Laskowidz
Please check how it works when “Advanced Layout” is disabled in Theme Options–>WooCommerce(Shop)–>Cart/Checkout.
Best Regards,
8Themes Team
You’re welcome!
Best Regards,
8Themes Team
Hello, Chris0483
Could you provide FTP access? Then I will be able to pass this question to our dev team.
To provide FTP access, please contact your hosting provider for assistance.
Try to use the default “Filter Products by Price” widget of WooCommerce.
Best Regards,
8Themes Team
Hello, Felix Velay
Thank you for using our theme.
To help us better understand your request, please provide screenshots to illustrate it.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/
We appreciate your cooperation.
We suggest that you try disabling Mobile Content Optimization through Theme Options >> General/Layout, clear the cache, and then check the results.
Best Regards,
8Themes Team
Hello, Rafal
You’re welcome!
Best Regards,
8Themes Team
Hello, Trambussen
Private Content
Best Regards,
8Themes Team
Hello, Inesita
Thank you for using XStore.
Do you want to import this section from the demo on your site?
Please provide the URL and temporary wp-admin access, and we will add it.
Best Regards,
8Themes Team
Hello, Cristina
1/ Theme options > Footer > Footer styling > Enlaces De Pie De Página
2/ Please check now. I’ve disabled Lazy loading.
Best Regards,
8Themes Team
Hello, Laskowidz
I already described my problem at the beginning of the thread and nothing has changed in this topic. I spent a lot of time to solve the problem but unfortunately without results. – it is a screenshot of the topic start https://prnt.sc/fwC35HQ_ZnPD , there is no word about CartFlow.
I also applied the tips directly from the CartFlow team but also without results….– what exactly tips?
After going to the checkout page after about 0.5 seconds, the products and payment information disappear and a gray flashing box appears in their place:
https://prnt.sc/b6DMlM-2fwRn
– it is the first time you describe the problem, thanks for the screenshot.
Here is what we can see on your checkout page right now – https://prnt.sc/zXH0O2VqHYSL , it is not like on your screenshot. Could you please explain what steps we should take in order to replicate the issue you are reporting?
Are you able to provide FTP access?
Best Regards,
8Themes Team
In this case, static blocks can be created with the desired content, and show it using shortcode, for example – https://prnt.sc/Czu6YB4JBV84
Provide the client with examples, so he just repeats your actions.
Best Regards,
8Themes Team
Hello, Ziga32
Edit content via Text tab and use <br>, for example – https://prnt.sc/AzvJIZzVHDxJ or use <p> – https://prnt.sc/n3taw1Byfis8
Best Regards,
8Themes Team
Hello, Dionizio Find,
We would be grateful if you could take a moment to rate our product – https://themeforest.net/downloads – with 5 stars on ThemeForest!
Kind Regards,
8theme team
Hello, Laskowidz
I’ve seen a few people on the forum having this problem with CardFlow on xStore – please provide links to such topics, because I can’t find them – https://www.8theme.com/search/?bbp_search=CardFlow&bbp_forum_id=128990
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
If you describe your problem in more detail, we will be able to check what can be done to assist you.
Best Regards,
8Themes Team
Hello, Lucasatinado
Please provide temporary wp-admin and FTP access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.
Best Regards,
8Themes Team
Hello, Chris0483
Our theme or WooCommerce plugin does not have filter by category widget. There is only Product categories list widget.
If you need filter by categories you need to look for the third-party filter plugin that has such a filter widget.
You can submit your request here – https://www.8theme.com/taskboard/, and our dev team will analyze how many people need this also and if there is the possibility to do this.
Best Regards,
8Themes Team
Hello, Laskowidz
“if we try to change for example typography of the body font the changes do not appear on front end.” – please provide us with a screenshot of the text which font can’t be changed.
“I tried a few other templates and only yours has this problem!” – we need to get more details about the problem from you.
Hope for your cooperation.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/
Best Regards,
8Themes Team