We have an issue with filters. When we select a filter attribute as a color then a categorie product, the color attribute filter clears. Second issue, is the price filter is no longer displayed as soon as a filter is selected, it is not possible to select several category filters at the same time (eg pants category + tshirt category…)
Can you help us to fix that please…
GreatingsSite URL: hidden Theme version: 9.0.3 WooCommerce version: 7.3.0
We understand that you have implemented the “Active Product Filter” widget in your shop sidebar, which displays only active filters. Additionally, we understand that you have used multiple filter widgets in the same sidebar.
Your main concern is why when you select the color filter it shows in the active filter, but after selecting the product category it disappears. This is the default behavior, as the product categories are not coming from the filter widget, but rather from a separate widget called “product categories”. The other filters are coming from the filter widget, so as soon as you click on the product category, it will take you to that page and all other filters will be cleared. On that particular category page, you will be able to use the other filters.
We have successfully implemented multiple filters on the shop page, as evidenced by the screenshot provided below:
We are pleased to inform you that the other filters on the category page are functioning properly. Please refer to the following link for further information: https://postimg.cc/Ny9G0FMs.
We hope this clarifies the matter.
I’m sorry but there issue again. Check my screencast maybe easier to understand.
Our theme or WooCommerce plugin does not have filter by category widget. There is only Product categories list widget.
If you need filter by categories you need to look for the third-party filter plugin that has such a filter widget.
You can submit your request here – https://www.8theme.com/taskboard/, and our dev team will analyze how many people need this also and if there is the possibility to do this.
Ok I open the topic for this task. And why filter by price disappear ?
Could you provide FTP access? Then I will be able to pass this question to our dev team.
To provide FTP access, please contact your hosting provider for assistance.
Try to use the default “Filter Products by Price” widget of WooCommerce.
Here access ftp.
Thanks for the reply.
What username can we use?
Sorry, here the username
Fixed. Please clear cache and check now.
Thank you, is good now. Can you tell me how you fixed this problem please ?
We added esc_html function wrap for the text which comes from settings ‘add to wishlist text’ & ‘remove wishlist text’ -> https://prnt.sc/2LMky9D1PcSH
That function decodes specific characters (apostrophes in your cases) with slashing so it is ok now for js and does not make errors because of breaking structure.
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