Dear Franksong,

1/ Theme Options > Theme custom CSS > Mobile:

.products-loop .product .st-swatch-preview {
    display: none;
}

2/

.single-product a.reset_variations {
    display: none;
}

Kind Regards,
8theme team

Hello, Wade Yang,

1/ Thank you for the URL. We would also appreciate temporary WordPress admin and FTP access.

2/ We suggest disabling the Products Masonry in Theme Options > WooCommerce > Shop > Shop page Layout. Additionally, you may try the code provided in this topic: https://www.8theme.com/topic/problem-with-products-layout-in-shop-page/#post-316130
We hope this helps.

Kind Regards,
8theme team

Dear Franksong,

Try to add the next code in Theme Options > Theme custom CSS > Mobile:

.content-product {
    margin-bottom: 0px;
}

Kind Regards,
8theme team

Hello, Mariangio,

Please go to Appearance > Widgets > add 8theme – Product Status Filters into the Shop filters area and check the result.

Kind Regards,
8theme team

Hello, Abdulrahman Hejazi,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ Please navigate to the Dashboard > Plugins section and ensure that the Wishlist and Compare plugins are disabled. Additionally, please navigate to the Theme options > WooCommerce section and ensure that the Built-in Wishlist and Built-in Compare are disabled.

If the Single Product Builder is enabled on your website, please remove the Wishlist and Compare elements from the content area. If you are unable to locate where to do this, please provide us with the URL of your site and temporary WordPress admin access via the Private Content area here.

2/ We have encountered this issue with one of our customers, and it is not related to our theme. You will experience the same issue even with the default WooCommerce theme, Storefront, activated. We recommend that you contact the support team of the WooCommerce plugin to resolve this issue – https://wordpress.org/support/plugin/woocommerce/ . We would be grateful if you could share their solution here as well.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Abdul Rehman,

We’ve set our wishlist shortcode on the Wishlist page. Please take a look.

Kind Regards,
8theme team

Hello, Wade Yang,

We kindly request that you provide us with the URL of the page where the issue is visible.
Thank you for your cooperation.

Kind Regards,
8theme team

Hello,

The fix involves removing the extra space here – https://prnt.sc/7Am1PoQIAaDB (xstore/framework/woo.php file).

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Manos,

Please provide temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

We look forward to your reply.

Kind Regards,
8theme team

Hello, Filmguerilla,

Thank you for getting in touch with us.

We suggest that you contact your hosting provider to inquire if they are blocking any incoming or outgoing connections to our server, 136.243.62.54.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Inesita,

Thank you for the reply.

Please provide temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

We look forward to your reply.

Kind Regards,
8theme team

Dear Franksong,

Try to add the next code in Theme Options > Theme custom CSS > Mobile:

.products-grid .product {
    padding: 10px;
}

1/ Theme Options > Theme custom CSS > Mobile:

.category-description .banner .banner-title span {
    font-size: 20px;
}

.category-description .banner-content .content-inner {
    font-size: 20px !important;
}

2/

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: top;
    display: flex;
    flex: 1;
}

Kind Regards,
8theme team

Hello, @15n7,

When Massive Addon plugin is disabled pages can be edited using WPBakery? If so, it is a known issue of the Massive Addons plugin that caused by server limits – https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820
You need to contact hosting provider and ask to increase the maximum body length value.

Kind Regards,
8theme team

Dear Steven Tay,

Thank you so much for being our customer! Glad to provide support for such a grateful buyer 🙂

Kind Regards,
8theme team

Hello, Mktnegocios,

Thank you for using our theme.

Please take a look at the private Content area.

We look forward to hearing from you.

Kind Regards,
8theme team