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Topic: Issue with et-mini-content when I place product in the cart from the sticky stripe

manos

Participant

March 7, 2023 8:42 am

when I’m on a Product page, if i scroll down, a sticky stripe appears. If I add product to cart through this sticky stripe it shows the et-mini-content but won’t let me interact with it
Theme version: 9.0.4

Content is visible for topic creator and
support staff only.

#349147 copied to clipboard

Rose Tyler

Support staff

March 7, 2023 9:24 am

Hello, Manos,

Please provide temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

We look forward to your reply.

Kind Regards,
8theme team

#349153 copied to clipboard

manos

Participant

March 8, 2023 4:10 pm

Done!

Content is visible for topic creator and
support staff only.

#349384 copied to clipboard

Rose Tyler

Support staff

March 8, 2023 4:15 pm

Hello, Manos,

We will have another specialist review your inquiry in greater detail and will be in touch with you shortly. We kindly ask for your patience and request that you do not alter any access settings.

Kind Regards,
8theme team

#349387 copied to clipboard

Rose Tyler

Support staff

March 8, 2023 5:31 pm

Hello, Manos,

We are pleased to inform you that the issue has been resolved. Please check again.

Kind Regards,
8theme team

#349405 copied to clipboard

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