Hello, Isabel Lima,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Would you be able to provide some screenshots to help us better understand your request?

You can use screenshot tools such as Lightshot or Gyazo and share the links here. Alternatively, you can use a file-sharing service such as WeTransfer https://wetransfer.com/.

Kind Regards,
8theme team

Hello, Steven Tay,

You asked us about code to change the displaying of Payments on the Checkout page. The custom code https://prnt.sc/R7dv2GKxk6qs will do this. Please check by yourself, after additng the code, visit the Checkout page from your mobile > clear cache of the browser and check the result.

Kind Regards,
8theme team

Hello, @Dan,

We are pleased to inform you that you can now use Theme options.
The issue that was preventing you from doing so has been resolved.
We thank you for your patience and understanding.

Kind Regards,
8theme team

Hello, Filiphdan,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We have not observed any issues on your website. Have you been able to resolve the issue?

Kind Regards,
8theme team

Hello, Amiseo,

We apologize for the delay in responding.

The fix will be included in the next update.

Please download the request-quote.php and callbacks.php files from this page https://we.tl/t-Po5lWY5IXV
and re-upload the request-quote.php into the et-core-pluginapp/models/customizer/theme-options/product-single-builder/ folder and the callbacks.php into the et-core-plugin/app/models/customizer/theme-options/global/ folder.

Kind Regards,
8theme team

Hello, Pit,

Thank you for getting in touch with us.

1/ Please refer to this screenshot – https://prnt.sc/-PYQh2gcGj-w (Theme Options > Header builder > Main header).

2/ Theme Options > Header builder > Cart > https://prnt.sc/Ua_fLmKuzVeD

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Steven Tay,

We apologize, but we are having difficulty understanding your question.

There are five areas in Theme Options > Theme Custom CSS (https://prnt.sc/hykTq7ebcIqW) which related on the particular device and have a hint about the screen size which will be affected by custom code added there. The Global CSS area means that the code will work on all devices.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Gewoonbovenaan,

We recommend that you navigate to Theme Options > Speed Optimization > Static Blocks Cache and disable it.

Kind Regards,
8theme team

Hello, Pedro Monteiro,

1/ We can see that menu elements are already in use, so you can try using an HTML block. To do this, go to Dashboard > Static blocks > Add new and create the desired content. Then, select this static block in the settings of the HTML block via the Header builder.

2/ Please refer to the attached screenshot for further information – https://prnt.sc/UnYoFzQ0itNp

3/ Header Builder > Dropdown menu > Computed Box > Border.

We hope this information is helpful.

Kind Regards,
8theme team

Dear, Wade Yang,

Thank you for your response and we apologize for any confusion.

With the access you have provided, we are unable to access the Dashboard and page editor. We kindly request that you set the user to an administrator role.

Waiting for your reply.

Kind Regards,
8theme team

Hello, Steven Tay,

Try to change this code https://prnt.sc/4lSiYY_kPhzw to:

.woocommerce-checkout .payment_methods {
    text-align: center;
}
.woocommerce-checkout .ppcp-button-container {
    min-width: unset;
}
.woocommerce-checkout .payment_box {
    padding-left: 0px;
}
.woocommerce-checkout #shipping_method li {
    flex-wrap: wrap;
    position: relative;
}
.woocommerce-checkout #payment .payment_methods label, .woocommerce-checkout #shipping_method label {
    max-width: calc(100% - 20px);
}
.woocommerce-checkout #payment .payment_methods input[type=radio], .woocommerce-checkout #shipping_method input[type=radio] {
    float: left;
}

Kind Regards,
8theme team

Hello, Padel,

We need temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access, please contact your hosting provider for assistance.

We look forward to your reply.

Kind Regards,
8theme team

Hello @Bonnie,

We kindly request that you provide us with temporary FTP access so that we can assess what can be done to help you.

To set up FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Ms Morbenia Morbeck,

https://prnt.sc/8V5VRnkgaE1S
Please try to connect to FTP using FileZilla by yourself.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Dear, Wade Yang,

Private Content

Kind Regards,
8theme team