i installed you Demo as Child-Theme, but this was not working propery. Translations never worked as it should – exactly as per your support-descriptions with loco.
Now i activated main-theme and imported all settings for customizer, and now i am not able anymore to delete a block.
can you help me please?Site URL: hidden Theme version: 9.0.4 WooCommerce version: 7.4.1
Thank you for choosing XStore as your WooCommerce WordPress theme.
We have removed connection blocks and activated the child theme. Please let us know what text cannot be translated so that we can provide assistance.
Thank you so much,
for example these here: https://prnt.sc/PnNMoBz0_JeR
i translated them in header builder and loco translate-files are also uploaded
We’ve translated some strings, but we need FTP access (not file manager) to check this situation more deeply. To create FTP access, please contact your hosting provider for assistance.
Thank you 🙂
We can’t connect:
“Command: PASS ****************
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server”
New Password for ftp
We are still receiving an “Incorrect Login” message, so please provide a new login.
I validated that credentials and these are working
Thank you for the reply.
We will have another specialist review your inquiry in greater detail and will be in touch with you shortly. We kindly ask for your patience and request that you do not alter any access settings.
Thank you, i will touch anything until you contact me again. 🙂
It is an unusual issue and our development team will continue to work on it tomorrow. You may still use the site, however, please do not change credentials.
Translation for this https://prnt.sc/oNABT4_X673u is independent of the theme and come from WooCommerce plugin, but it doesn’t work. Please contact support of WooCommerce https://wordpress.org/support/plugin/woocommerce/ Maybe they will find the solution fastest and this help us to understand why translation doesn’t work for some other strings too.
Thank you for your cooperation.
any news for me?
on https://modewelt.texte-in-sekunden.de/ you can check for example a product https://prnt.sc/N0kQNoAFf9gp https://modewelt.texte-in-sekunden.de/produkt/polarised-top-sandal/ and we make use of german language with loco. Translation-files are already there, but Woocommerce does not translate those strings https://prnt.sc/7BadE2jvJGa9 https://prnt.sc/ZXH2JVFQyDsa
what can we do to solve that? Theme8 – developers of xStore-Theme also said that is not typical and a correct installation.
do you have any idea or able to help with it?
The page I need help with: https://modewelt.texte-in-sekunden.de/
and i got answer:
Thanks for reacing out!
I understand that you are using the third-party plugin Loco Translate to translate some text strings on your site to German Language, however, it is not working as expected.
I replicated the scenario on my personal site, however, I am unable to reproduce the issue on my end.
Since this is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance here.
All the best and hopefully, the issue will be fixed soon.
and after that i also contacted loco, but still got no message.
I am really wondering, because it just from your demo.
We have disabled the Single Product Builder and translations are now functioning. Please check. If you are planning to use this builder, please let us know and we will continue to work on this issue after the weekend.
Hi there, yes of course i want to make use of it 🙂
Thank you so much! 🙂
We apologize for the delay in responding.
The fix will be included in the next update.
Please download the request-quote.php and callbacks.php files from this page https://we.tl/t-Po5lWY5IXV
and re-upload the request-quote.php into the et-core-pluginapp/models/customizer/theme-options/product-single-builder/ folder and the callbacks.php into the et-core-plugin/app/models/customizer/theme-options/global/ folder.
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