WooCommerce Infinite Scroll and Ajax Pagination does not works

This topic has 6 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler

  • Avatar: Ioannis
    Ioannis
    Participant
    March 7, 2023 at 20:34

    Hello,
    i have set up WooCommerce Infinite Scroll and Ajax Pagination and i have done all the settings according your documendation but it does not works.

    I want to have infinity scroll

    I send you private message my codes to check

    thanks
    Yiannis

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 8, 2023 at 08:20

    Hello, Loannis,

    In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
    Let us know the result of this test.

    Best regards,
    8theme team

    Avatar: Ioannis
    Ioannis
    Participant
    March 8, 2023 at 08:52

    Hello again,
    I disable all plugins and clear cache and i try again.
    Unfortunatelly the problem did not solved.

    What else can we do?

    Rgrds
    Yiannis

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 8, 2023 at 10:23

    Hello, Loannis,

    Please provide FTP access, we will check this situation more deeply.

    To create FTP access, please contact your hosting provider for assistance.

    Best regards,
    8theme team

    Avatar: Ioannis
    Ioannis
    Participant
    March 8, 2023 at 11:48

    I sent you private message for ftp access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2023 at 07:59

    Hello, Loannis,

    We are pleased to inform you that the issue has been resolved.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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