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Topic: Wishlist – removed items reappear after page reload (only when not logged in)

Martin

Participant

January 27, 2023 4:09 pm

Hi,

the new wishlist when logged out does not allow removing items. They reappear with page reload.

I have deactivated all other plugins, tested it on different devices. Whenever I log in deleting items works, when logged out it doesn’t

Best regards
Martin
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Theme version: 9.2

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Tony Rodriguez

Support staff

January 28, 2023 5:16 am

Hello, @Martin,

We suggest disabling all third-party plugins (including cache plugins) that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the browser cache, and then checking again. It is possible that one of the additional plugins is causing the issue.

We can also see that you have activated CDN from your server on your site. We recommend contacting your hosting provider to flush the CDN completely and then turn it off while you are in the development process.

If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site customizations. This will allow us to further investigate and assist you accordingly.

Please note that you should take a complete backup of your site before making any changes.

Best Regards,
8Themes Team

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Martin

Participant

January 28, 2023 9:31 am

Hi,

the support here was excellent, but now I only get standardized message.

No I don’t have CDN

Have you even read what I wrote, that I have disabled all plugins?

Please respond to this topic asap and appropriately

Regards
Martin

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Rose Tyler

Support staff

January 28, 2023 7:17 pm

Hello, @Martin,

Try adding
xstore_wishlist_ids
xstore_wishlist_ids_0
to Performance > Page Cache > Advanced > Reject Cookies filed, save all settings and purge the cache and let me know if the problem persists.

Best Regards,
8Themes Team

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Martin

Participant

January 29, 2023 10:55 am

Hi Rose,

it worked. In addition to rebuilding the caches, I also had to delete the old cookies.

Thank you for your quick and straightforward support! Really appreciate!

Best regards
Martin

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Rose Tyler

Support staff

January 29, 2023 11:49 am

Hello, Martin

You’re welcome! We wish you a pleasant day.

Kind Regards,
8theme team

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