Hi! Just bought the Barn2 Lead time plugin but sadly it causes problems on the shop page!
Can You tell me why?
Thanks in advanceSite URL: hidden Theme version: 9.0.3 WooCommerce version: 7.3.0
We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue is not related to our theme. If the issue persists with the default WordPress Theme, it will confirm that the issue is not due to our theme and we suggest that you reach out to Plugin support for further assistance. If the issue is resolved with the default WordPress Theme, it should also be resolved with our theme.
If the issue does not persist with the default WordPress theme, please provide us with your site’s FTP access and the WP-Admin Login details in the private content area of this topic so that we can investigate the issue further.
We thank you for your understanding and look forward to your response.
I have found this – maybe that explaines the problem?
Can You tell me how to fix it, by reading the article above?
1/ We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
2/ Provide temporary wp-admin and FTP access, then I will be able to pass this question to our dev team.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.
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