Hello, Juergen,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ We’ve tested it on our site and all is fine.
In order to further investigate, we kindly request temporary access to your site’s WordPress admin panel.

2/ https://www.wpbeginner.com/wp-tutorials/how-to-completely-disable-comments-in-wordpress/

3/ We are pleased to inform you that you will still be able to use Loco.
The WPML support team is highly knowledgeable and will be able to provide you with further assistance.

4/ Check the background color of the sticky header. If you are using Multiple headers, do not forget to check the settings of all headers.

5/ The next custom CSS code can be used:

.main-products-loop .filter-wrap {
    display: none;
}

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Micke,

At first sight, something is wrong with the database.
We would recommend you create a test site and upload the backup there first, check if all is fine there.

Kind Regards,
8theme team

Hello, Wojtek,

Thank you for the response.

Please use recommendations from this topic – https://www.8theme.com/topic/shortcode-for-the-size-guide-pop-up-to-use-in-custom-block/#post-349937
or submit feature request here – https://www.8theme.com/taskboard/

Kind Regards,
8theme team

Hello, Lucas,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

2/ Please check how it works when the default WooCommerce theme – Storefront is activated.

Kind Regards,
8theme team

Hello, Ali H.G,

Thank you for contacting us and for using XStore.

Please go to Appearance > Widgets > edit content of Footer areas.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Vaughn Noriega,

Thank you for your response.

Please clear cache of browser and check one more time, because we do not see problems on your site, here are screenshots of what we can see on pages you provided – https://prnt.sc/83IFDcrFatEH https://prnt.sc/nGuTsUEXHXDu https://prnt.sc/WEpPoApsYiU7 https://prnt.sc/ULZ6Pv18ZFeQ

Kind Regards,
8theme team

Hello, Creativesite,

Thank you for getting in touch with us.

1/ Parent theme, not child, should be translated.

2/ Texts of labels come from XStore Core plugin, so please translate it via Loco translate.

If you require any additional assistance, please provide temporary wp-admin access through the Private Content area here so that we can assist you quickly.

Best Regards,
8Theme’s Team

Hello, Mady,

What is the URL of the My Account page with the login form on your site?

Also, please provide FTP access. To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Catholicans,

.swiper-custom-left:before {
    content: '\e947';
}
.swiper-custom-right:before {
    content: '\e948';
}

Kind Regards,
8theme team

Hello, Micke,

Have all settings related to the menu/header been lost only or settings for something else, like the footer also?

You can find the content from the header builder in the backup of the database in the wp_options table.

Kind Regards,
8theme team

Hello, Micke,

Before every update we recorded creating backup https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Please contact your hosting provider and ask maybe regular backups were done from their side.

Kind Regards,
8theme team

Hello, LambdaSP,

Active and Hover states are fully different – you may read documentation where it is described

Did you manage to solve your question by our code provided in the previous answer ?

If you have any other questions, please, describe in more detail the result you want to achieve or create separate topics for different questions.

Kind Regards,
8theme team

Hello, Creativesite,

Thank you for your response.

We’ve refreshed the page a few times, and do not see the problem.
We suggest that you try the following: go to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off.
Clear cache of the browser and check the label in the menu then.
You will be able to activate these options when changes on site will be done.

Kind Regards,
8theme team

Hello, Mario,

You’re welcome!

Kind Regards,
8theme team

Hello, LWK,

We suggest that you go to Theme Options > Mobile panel > delete all default elements and add new ones from scratch.

Kind Regards,
8theme team