Hello, Zdenky,

Thank you for your response.

Enable the Classic Widgets Panel via Theme Options > General, then go to Appearance > Widgets and you will find all available widgets that you may add to Shop sidebar.
https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

Theme Options > WooCommerce > Shop > Shop page filter > Ajax Filters and Ajax For The Product Categories Widget.

Kind Regards,
8theme team

Hello, Kezalkoatlj,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We’ve added https://jaxet.tpm.wiki/products/suit-the-light-multicolor/ to cart without any problem.
Please record and provide a video of the problem.

Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Kind Regards,
8theme team

Hello, Marta,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Have you tried to contact support of Facebook pixel first?
Have you tested how it works when not our theme, but the default WooCommerce theme activated on this site?
There should not be any restrictions from our theme side.

Kind Regards,
8theme team

Hello, @AnimalShop,

Sorry, but it is not true. Please compare 2 files as we asked you to do – https://text-compare.com/

Provide FTP access, we will check what can be done to help you from our side.

Best regards,
8Theme’s Team

Hello, Abanoubmourad,

We have enabled the following speed optimization options in the Customizer: Speed Optimization -> Remove Query Strings From Static Resources and Speed Optimization -> Disable Emoji (details in the screenshot https://prnt.sc/_1UpNFw1ToLO) Additionally, we have enabled the following options in the WP Rocket plugin: Settings -> File Optimization -> Minify CSS files and Settings -> File Optimization -> Minify JavaScript files (details in the screenshot https://prnt.sc/rKPs6o5eVBth)

Currently, the page loading speed is 1.4s (speed report https://gtmetrix.com/reports/onegulfstore.com/YzhjrFxJ/).. “‌”) The biggest issue at the moment is the zoom image (details in the screenshot https://prnt.sc/-HhRMA7PjVGu) We do not recommend using images with resolution higher than 1920×1080 for zoom.

To further speed up the page, you can use one of the CDN services.

Best Regards,
8Theme’s Team

Hello, Ziga32,

Thank you for your response.

It looks like a cache problem. You are using CDN https://prnt.sc/nlkMfikJIMjU , so try to temporarily disable CDN and caching, check how it works after that.

Kind Regards,
8theme team

Hello, MAHDAR,

Thank you for contacting us and for using XStore.

1/ Please switch your application to the live mode as it is currently in development mode https://prnt.sc/gjx5zB5KrArw

2/ Please provide a screenshot.

Kind Regards,
8theme team

Hello, Basshunterek,

Thank you for contacting us and for using XStore.

We can see several issues with third-party plugins, and an error log file has been attached – https://we.tl/t-1xOAeYOdSt
Please try to reproduce the error without using third-party plugins and with a default WP theme.
In any case, we are not responsible for any third-party customizations, sorry.

Kind Regards,
8theme team

Hello, Ravinder,

Thank you for contacting us and for using XStore.

1/ Demo uses Little icons, but this type of icons can’t be imported, so they were replaced by images.
You can select Little type in settings of the element – https://prnt.sc/hR7mwTLQ8C6s , and then upload icon file https://prnt.sc/IWqUj7B8lpzR

2/ Please check the content of Footer now https://prnt.sc/6Ekgr3KCHy8H > https://prnt.sc/gQJTlv2nkADH

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Dimitris,

Thank you for contacting us and for using XStore.

Theme options > WooCommerce > Cart/Checkout Layout > disable
Advanced Layout and you will get the default view.
If you want to use one of Advanced Layouts, all available settings are in this section – https://prnt.sc/O1vRzrK7Psj6 https://prnt.sc/XqQ-wt4pudpD

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Ziga32,

Thank you for contacting us and for using XStore.

We can’t open the product by the link you provided, it redirects to the Home page.
We’ve checked https://www.komponentko.si/elektricna-kolesa/ado-a20-air-smart-ultra-lahko-zlozljivo-elektricno-kolo-siva/ and there is only 1 tab https://prnt.sc/J6Azb8NG7QQX Do you mean it is the problem?

Could you provide temporary wp-admin access?

Kind Regards,
8theme team

Hello, Inesita,

Thank you for contacting us and for using XStore.

It is possible that this was specified twice in the order, which is why it appears twice. Could you please check if this is the case for all orders or just one?

Please provide temporary wp-admin access and describe the desired result in more detail.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

We’ve uploaded XStore on your site without any problem. Please check.
Also, please watch this video – https://youtu.be/i7STFGZapx8
If you want to run demo content import, please disable 3rd party plugins first. Here you can find a list of required plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Mehmet,

Thank you for your response.

Additional customization in files is outside the scope of our basic support.
But we want to help you, please follow the next steps:
1/ Install patch #9146862 as indicated in the screenshot below: https://prnt.sc/kjuoEKbZh7OB
2/ Add the following code to wp-content/themes/xstore-child/functions.php:

add_filter('etheme_single_product_custom_tab_01_content_filter','etheme_block_by_brand');

function etheme_block_by_brand($content){
	if ($content=='{{et_block_by_brand}}'){
		$terms = wp_get_post_terms( get_the_ID(), 'brand' );

		if ( ! is_wp_error( $terms ) && count( $terms ) > 0 ) {
			if (isset($terms[0]->term_id)){
				$args = array(
					'post_type' => 'staticblocks',
					'meta_query' => array(
						array(
							'key' => 'et_brand_id',
							'value' => $terms[0]->term_id,
							'compare' => '=',
						)
					)
				);
				$posts = get_posts( $args );
				if (isset($posts[0]->ID)){
					return etheme_static_block( $posts[0]->ID, false );
				}
			}
		}
	}
	return $content;
}

3/ Go to Customizer -> WooCommerce (Shop) -> Tabs -> Custom Tab 01 Content and enter the code {{et_block_by_brand}} as indicated in the screenshot: https://prnt.sc/m0i2JFHd-8lY and save the changes.
4/ Go to the static block editing and scroll down to the “Custom Fields” section.
5/ Add a new custom field as indicated in the screenshot: https://gyazo.com/04ae5a72ac252664e99c34d846439a72 The “Name” field should always be et_brand_id and in the “Value” field, enter the brand ID. To find the brand ID, go to the brand editing window, details are in the screenshot: https://prnt.sc/SVx9wdkUGMQN

Kind Regards,
8theme team

Hello, David,

Thank you for your response.

Please try to use the next custom CSS code:

.sticky-cart-form:not(.invisible) .amp-container.flex.align-items-center {
    flex-direction: column;
}

Kind Regards,
8theme team