Hello, Subho,

Thank you for reaching out to us.

1. Regarding your request to change the style of the size option on the product page, we would be happy to assist you. Could you please provide more details or specify the style you would like to apply? This will help us better understand your requirements and provide the appropriate solution.

2. As for the “Add to Cart” button changing to yellow, we can guide you on how to modify that color. XStore Builders > Single Product Builder via Elementor > edit template > https://prnt.sc/ApJAG9eVSfvT

Best regards,
8Theme’s Team

Hello, Carinachan2000,

Thank you for reaching out to us and providing detailed information about the issues you’re experiencing with customizing your store webpage. We sincerely apologize for any inconvenience this may have caused.

Based on your description, it seems that the changes you’re making are not being applied as expected.
Please go to XStore Builders > Header builder via Elementor > edit template https://prnt.sc/vmAU7dtyuEAg , and Archive product builder – https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/ https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

Hello, Anuj01,

Kindly navigate to Appearance > Menus in your WordPress dashboard to review your settings. Alternatively, if you could provide us with temporary wp-admin access, we would be happy to check the settings on your behalf.

Please let us know how you would like to proceed.

Best regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello, Saleh,

Thank you for contacting us and for using XStore.

We noticed that a similar discussion has already taken place, which you can review here: https://www.8theme.com/topic/skeleton-loading-skeleton-loading-skeleton-loading/#post-427246

Could you please provide us with more details about your request? For example, let us know which specific areas or pages you’d like the skeleton loader to be implemented. This will help us better understand your requirements.

Best regards,
8Theme’s Team

Hello, Anurag,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

Hello, Rakesh,

You will not lose your settings.

Best regards,
8Theme’s Team

Dear @lawrep,

We appreciate your prompt response.

We’ve added custom CSS code https://prnt.sc/b-38ldekYTIW to solve the issue. Please clear cache of mobile browser and check the result.

Best regards,
8Theme’s Team

Hello, Mantolis,

Thank you for reaching out to us and providing detailed information about the issue you’re experiencing. We understand the inconvenience this may have caused, and we’re here to assist you.

We can’t log in using the credentials you provided.

Edit the checkout page using elementor > add Notice element https://prnt.sc/U_F61xq-tU7n

Kind Regards,
8theme team

Hello, Rakesh,

Thank you for reaching out to us.

From your screenshot, it appears that the AMP plugin is activated on your website. Kindly disable it or learn more about the plugin here – https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

Best regards,
8Theme’s Team

Hello, Pageantapp,

Thank you for contacting us and for using XStore.

We are glad to hear that you were able to resolve the issue on your own.

Best regards,
The 8Theme Team

Hello, Comprasnethost,

Thank you for contacting us and for using XStore.

Use an SEO plugin to add the necessary OG image and OG description for your pages, posts, and products. Try, for example, the Yoast SEO plugin, and disable Theme Options > Seo settings.

Please remember to clear the Facebook cache for any products or pages that have been previously shared. You can do so by using the following link: https://developers.facebook.com/tools/debug/sharing/

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We understand that you are trying to disable the “View Cart” button in the mini cart through the header builder’s cart settings. Here are some screenshots for you – https://prnt.sc/UWaWeJHMt9n5 > https://prnt.sc/6r9o6G5g2qdT

Best regards,
8Theme’s Team

Hello, Jigar kanoo,

Thank you for reaching out to us.

We understand your concern regarding the loading speed of your website, and we are here to assist you in finding the best solution. While adding a plugin like Airlift may help improve your website’s loading speed, we recommend first analyzing the root cause of the issue to ensure the most effective resolution.

Here are a few steps you can take to optimize your website’s performance:

1. **Caching Plugin**: Ensure you are using a reliable caching plugin, such as WP Rocket or W3 Total Cache, to optimize your website’s loading time.

2. **Image Optimization**: Compress and optimize your images using tools like Smush or ShortPixel to reduce their size without compromising quality.

3. **Minify CSS, JavaScript, and HTML**: Minify your website’s code to reduce file sizes and improve loading speed. Many caching plugins offer this feature.

4. **Hosting Provider**: Check with your hosting provider to ensure your server resources are sufficient for your website’s needs. Upgrading to a faster hosting plan or using a Content Delivery Network (CDN) like Cloudflare can also significantly improve performance.

5. **Theme Optimization**: Ensure that your XStore theme and all plugins are updated to their latest versions. Outdated software can sometimes cause performance issues.

Read more – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Best regards,
8Theme’s Team

Hello, Pepper Tree,

Thank you for reaching out to us.

1. Could you please provide a link to the product example being referred to?

2. Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team