My appearance categories all of a sudden gone

This topic has 3 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: pageantapp
    pageantapp
    Participant
    January 16, 2025 at 15:24

    I was adding my categories to my appearance menu and they just disappeared. I have lost all my work on my menu categories in appearance from the past 4 weeks! I contacted Dokan and they replied back stating the problem was with the theme author

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: pageantapp
    pageantapp
    Participant
    January 16, 2025 at 21:22

    PROBLEM SOLVED! I did a website restore to earlier backup and it worked all product categories restored in appearance menu (see scree recording )

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2025 at 15:42

    Hello, Pageantapp,

    Thank you for contacting us and for using XStore.

    We are glad to hear that you were able to resolve the issue on your own.

    Best regards,
    The 8Theme Team

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