Hello, Yoni,

Thank you for contacting us and for using XStore.

We apologize, but we are having difficulty understanding your request. If possible, please provide screenshots to help us better understand.

You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Kind Regards,
8theme team

Hello, Namaste,

Thank you for contacting us and for using XStore.

In this case, you can remove the Title text, please check the screenshot in the product content area. Then add a heading element before the menu in the mentioned column.

Kind Regards,
8theme team

Hello, Ziga32,

Thank you for contacting us and for using XStore.

Please try to use the next custom CSS code:

.menu-static-block.nav-sublist-dropdown {
    left: 0px !important;
    margin-left: 0px !important;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Makeitsimple,

Thank you for getting in touch with us.

Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
Let us know the result.

Kind Regards,
8theme team

Hello, Smartnaturel,

Thank you for getting in touch with us.

Could you provide temporary wp-admin access?

Kind Regards,
8theme team

Hello, Haider Ali,

Thank you for contacting us and for using XStore.

We’ve registered the theme using the code on your site.

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.

All available settings you can find in Header Builder > Search.
We do not have additional settings for the products appear on the search menu, unfortunately.

Post your requests on our Taskboard at https://www.8theme.com/taskboard/ in detail. If it receives enough votes from other customers, our development team will consider it.

Kind Regards,
8theme team

Hello, Esteban,

Thank you for getting in touch with us.

You can activate XStore now.

Kind Regards,
8theme team

Hello, Adeem,

Make sure that 3rd party plugins are not activated on your site. One of plugins may cause a conflict.

Provide the URL of the site and temporary wp-admin access, so we can check the problem and help you.

Kind Regards,
8theme team

Hello, mch,

Your question about the name on the image hover is independent of our theme. You can activate a default WP theme, and you will get the same result.
Please check this topic also – https://www.8theme.com/topic/turn-off-tooltips-text-on-single-product-page-images/
We are able to help with questions that are directly related to our theme functionality, for other questions you need to hire a personal developer or read online guidance.

https://www.8theme.com/topic/continued-product-page-adjustments-and-details/#post-360128 – we provide support for XStore theme only, so can answer common questions about theme settings. We should not provide personal site configuration. There is no reason to be unhappy with this answer, because the support policy is public you were able to read it before purchase and even now.

Tony Rodriguez, did his best to answer your questions, but it is his initiative, as additional customization and personal configuration for customers are not covered under our support policy.
We hope for your understanding.
We will do our best to answer your new questions, and we will inform you in case some of them are not covered under the support policy. It is not our practice only, but all themes on the market. We can’t spend all our time on personal customization for one person, because it will be unfair to other our customers.
We hope it is clear now.

Best Regards,
8Theme’s Team

Hello, Adeem,

Download the theme and plugins from this page https://www.8theme.com/downloads/ and then install them on your site.

If you face a problem, please provide us with a screenshot.

Kind Regards,
8theme team

Hello, Adeem,

Thank you for contacting us and for using XStore.

Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/
Add both licenses to your account on our site and then you will be able to Deactivate, as mentioned in the documentation.

We hope this information is helpful.

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.

Please note that additional customization or content management is not included in our basic support scope. We are able only to guide you with theme options. If you need personal customization you need to hire a developer, designer or content manager.

We hope for your understanding.

Kind Regards,
8theme team

Hello, Marta,

Thank you for your response.

We’ve repeated your actions from the video but the popup with the message doesn’t appear.
Please clear all cache and check one more time.

Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.

Kind Regards,
8theme team

Hello, Atahan,

Thank you for getting in touch with us.

Header Builder > Bottom header > Computed Box > change 15px the margin-bottom to 0px > Publish and check the result on the frontend.
Temporarily disable Menu Cache in Theme Options > Speed optimization.
https://prnt.sc/I7GM4-Vuajkc – it is from the page content, so edit it using Elementor.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team