Hello,

Thank you for getting in touch with us.

We hope you will find one of the elements useful – https://prnt.sc/cT4FzrHD-1PU

Kind Regards,
8theme team

Hello, Layer0,

Thank you for your response.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
Please let us know the result of this test.

Kind Regards,
8theme team

Hello, Namaste,

We have developed a specialized patch “#9172153” to solve this problem. To install it, you need to go to the XStore panel -> Patcher tab and accept the corresponding patch details as shown in the screenshot below https://prnt.sc/GUYjHOKaGYH1

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Mariangio,

Thank you for contacting us and for using XStore.

Please check the screenshot in the private Content area.

There is a Mixed content error, so re-upload the logo image into your media library and then re-select it in Theme Options, or contact your hosting provider about this Mixed content issue.
https://www.wpbeginner.com/plugins/how-to-fix-the-mixed-content-error-in-wordpress-step-by-step/

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

We would recommend you try Animated Headline Element https://xstore.8theme.com/elementor/demos/minimal-fashion02/animated-headline-element/

Kind Regards,
8theme team

Hello, Patronela,

Thank you for your response.

For products with variation gallery, the default values should be unselected for the correct displaying of the video – https://prnt.sc/wmwbd5PUsJne

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Please go to Theme Options > WooCommerce > Shop > Products Design > Elements > uncheck Product categories.

Kind Regards,
8theme team

Hello, Webpars,

Thank you for contacting us and for using XStore.

Please read the next article –
https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Alex2000,

Thank you for contacting us and for using XStore.

You can choose any static block from Use custom banner above the breadcrumbs option → https://prnt.sc/Kh2HGqtbGk7A . Frontend → https://prnt.sc/e4WRmRqiFdlm
Or using php skills add code snippet (like next one) to your child-theme/functions.php:

add_action('woocommerce_before_main_content', function() {
    if ( is_shop() ) {
        echo do_shortcode('[block id="883"]');
    }
}, 25);

Please note that additional customization is outside the scope of our basic support.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Layer0,

Thank you for your response.

In order to change the gallery type, please go to Theme Options > WooCommerce > Single Product Builder > Gallery > https://prnt.sc/rk_ERPE95wlp

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Ani,

Thank you for contacting us and for using XStore.

1/ Please go to Theme Options > Header Builder> Promo text.

2/ If you want to create a multilanguage site you need a special plugin for these purposes https://colorlib.com/wp/wordpress-multilingual-plugins/ Support of the plugin should guide you. The plugin will give a language switcher widget also.
WPML is paid, https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

3/ Payment gateways are WooCommerce plugin settings, here you can find list of core payment gateways https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/
There are also additional plugins to implement other gateways. Our theme will support any payment gateway plugin if it’s fully compatible with the WooCommerce and works fine with the default WooCommerce theme.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Smartnaturel,

Thank you for your response.

Please rename this file https://prnt.sc/9Ad5-tLLQ4QI to xstore-tr_TR.po.
Then find and translate mentioned strings.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Patronela,

Thank you for contacting us and for using XStore.

1/ You may use this speed tester – https://gtmetrix.com/
“l tried to add a video to the gallery and l clear catch the video is not not showing on the product page at all, how do l fix this.” – please provide URL of product and temporary wp-admin access, so we can check your settings.

2/ Your site is under maintenance mode, so we can’t check it without access.
Please try to add the next code in Theme options > Theme custom CSS:

.single-product .wcpay-payment-request-wrapper, 
.single-product #wcpay-payment-request-button-separator {
    display: none !important;
}

3/ Please describe in more detail what exactly you want to edit and what the desired result.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Ali Alalawi,

Thank you for contacting us and for using XStore.

There is no need to create separate demos for them. XStore is compatible with wcfm and dokan, so you can import any of our demos, and then just activate the desired plugin. Configure it according to plugin documentation and your needs.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, William Hsueh,

Thank you for getting in touch with us.

Please post only 1 question in 1 topic, to prevent a mess in conversation. Submit new topics https://www.8theme.com/forums/xstore-wordpress-support-forum/ for separate questions.

1/ Translated.
2/ Please edit the translation of the XStore theme.
3/ You can change colors of buttons, via Theme Options > Styling.
4/ In order to remove SKU from the single product page, please add the next code in Theme options > Theme custom CSS:

.single-product .sku_wrapper {
    display: none;
}

Kind Regards,
8theme team