A website with “xstore” was cancelled, trying to validate on another website of mine

This topic has 4 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

  • Avatar: esteban
    esteban
    Participant
    June 25, 2023 at 22:39

    a website with “xstore” was cancelled, trying to validate on another website of mine. The word “purchase” appears in the menu. I already paid for the license, but the other site I was on, doesn’t work anymore, I’m trying to validate it on another old site that I have.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2023 at 07:05

    Hello, Esteban,

    Thank you for getting in touch with us.

    You can activate XStore now.

    Kind Regards,
    8theme team

    Avatar: esteban
    esteban
    Participant
    June 26, 2023 at 16:22

    on my site is still with restrictions. and I already validated the site on your site.
    Should I delete the installed version and do a fresh install?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2023 at 07:07

    Hello, Esteban,

    Thank you for your response.

    Sorry, but your question is unclear to me.

    Please read this article – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites

    Describe your request in more detail and provide the purchase code you are talking about in the private content area.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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