Page 462 – 8theme.com

Forum Replies Created

Viewing 30 posts - 13,831 through 13,860 (of 68,231 total)

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Rose Tyler

Support staff

October 4, 2023 at 10:37

Hello, Oshrat,

Please temporarily disable the Two-factor authenticator – https://prnt.sc/iIhkGrQcM8P_

Kind Regards,
8theme team

#369310 Copied In reply to: Proceed to payment even if the customer has not entered the shipping details and they are required.

Rose Tyler

Support staff

October 4, 2023 at 09:13

Hello, Hakan Osman,

Thank you for contacting us and for using XStore.

Please read our documentation – https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#369292 Copied In reply to: Change free shipping text in mini cart page

Rose Tyler

Support staff

October 4, 2023 at 09:12

Hello, Oshrat,

Please provide correct username and pass – https://prnt.sc/LA-V5Hsxr0sd

Kind Regards,
8theme team

#369290 Copied In reply to: Proceed to payment even if the customer has not entered the shipping details and they are required.

Rose Tyler

Support staff

October 4, 2023 at 09:10

Hello, Oshrat,

Please clear cache of browser and check now – https://prnt.sc/PUOsufLMoopt > https://gyazo.com/a6293d0faedd54ede7e270fa279ef538

Kind Regards,
8theme team

#369288 Copied In reply to: Doubled Products on Product Carousel element

Rose Tyler

Support staff

October 4, 2023 at 08:36

Hello, Charles,

Thank you for contacting us and for using XStore.

1/ Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/

2/ “It keeps reverting back to default settings..” – could you record a video of the problem.

3/ Please provide temporary wp-admin access, so we can check your settings.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#369276 Copied In reply to: Spend 1111.00 and get free shipping Bar under Billing

Rose Tyler

Support staff

October 4, 2023 at 08:31

Hello, Peter,

Thank you for contacting us and for using XStore.

Theme Options > WooCommerce > Shop elements > Product Badges > “OUT OF STOCK” LABEL SETTINGS.

Kind Regards,
8theme team

#369271 Copied In reply to: “out of stock” notification – how to remove it?

Rose Tyler

Support staff

October 4, 2023 at 07:46

Hello, @GTP,

You’re welcome!

Best Regards,
8Theme’s Team

#369258 Copied In reply to: Can we add static blocks mega menu anywhere?

Rose Tyler

Support staff

October 4, 2023 at 06:56

Hello, Chafiedz,

If you mean work on multisite, please direct your question to WP support.

About sidebar, posts and pages have own settings also – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/

Kind Regards,
8theme team

#369256 Copied In reply to: Hide Object From Default Themes Xstore Themes

Rose Tyler

Support staff

October 4, 2023 at 06:54

Hello, Veryvivid20,

We appreciate your prompt response.

But you forget to provide FTP access. Please provide FTP access and confirm that you create a full backup, then we will be able to check the problem more deeply and update the theme.

Kind Regards,
8theme team

#369255 Copied In reply to: Could not move the old version to the upgrade-temp-backup directory.

Rose Tyler

Support staff

October 3, 2023 at 15:56

Hello,

Thank you for getting in touch with us.

Please check how it works when the default WooCommerce theme – Storefront is activated (Appearance > Themes).

Kind Regards,
8theme team

#369234 Copied In reply to: Child products are still browsable – How to completely hide

Rose Tyler

Support staff

October 3, 2023 at 15:55

Hello, Chafiedz,

Thank you for contacting us and for using XStore.

Theme Options > Blog > Blog layout > Sidebar Only For Blog Page > On.

Kind Regards,
8theme team

#369233 Copied In reply to: Hide Object From Default Themes Xstore Themes
Rose Tyler

Support staff

October 3, 2023 at 15:54
Hello, Salmi,

Please change the code to:

.woocommerce-cart .stripe_cart_gateway_active .wc-proceed-to-checkout .checkout-button { margin-bottom: 10px !important; }

Kind Regards,
8theme team
#369232 Copied In reply to: how do I get the logo displayed in the center?
Rose Tyler

Support staff

October 3, 2023 at 15:26

Hello, Zg007,

Thank you for your response.

If you want to get a feature or functionality that doesn’t displayed on our demos, you can send a request to our dev team – https://www.8theme.com/taskboard/ or use an additiaonal plugin. As was mentioned, contact support of WooCommerce to get recommendation.

Also, check documentation of WooCommerce Dynamic Pricing & Discounts plugin – https://support.rightpress.net/hc/en-us/categories/200133263-WooCommerce-Dynamic-Pricing-Discounts (the plugin can be downloaded from – https://www.8theme.com/downloads/ ).

We hope this information is helpful.

Kind Regards,
8theme team

#369229 Copied In reply to: For individual products, include “promotion” or something similar

Rose Tyler

Support staff

October 3, 2023 at 15:21

Hello, Veryvivid20,

Thank you for contacting us and for using XStore.

Could you provide temporary wp-admin and FTP access?

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

#369227 Copied In reply to: Could not move the old version to the upgrade-temp-backup directory.
Rose Tyler

Support staff

October 3, 2023 at 15:19
Hello, Salmi,

1/

.etheme-sticky-cart .wc-ppcp-product-payment__methods { display: none; }

2/

.woocommerce-cart .stripe_cart_gateway_active .wc-proceed-to-checkout .checkout-button { margin-bottom: 10px; }

Kind Regards,
8theme team
#369226 Copied In reply to: how do I get the logo displayed in the center?
Rose Tyler

Support staff

October 3, 2023 at 14:35

Hello, Jose Hernan,

There is compatibility issues with the filter plugin, specifically a conflict is occurring between the following options, details of which are shown in the screenshots.
https://prnt.sc/fI4qwT2MRiGV
https://prnt.sc/Wk2JArqn1XnR
We have currently disabled the plugin option and will release a compatibility fix in the near future.

Kind Regards,
8theme team

#369222 Copied In reply to: Errors updating pagination and product views

Rose Tyler

Support staff

October 3, 2023 at 14:26

Hello, Laboudoir,

You’re welcome!

Kind Regards,
8theme team

#369221 Copied In reply to: How do i change the button link on the home page

Rose Tyler

Support staff

October 3, 2023 at 13:57

Hello, WEBPIXELS,

Thank you for contacting us and for using XStore.

Could you please provide URL of page and temporary wp-admin access? We need to check your settings.

Kind Regards,
8theme team

#369216 Copied In reply to: wrapper link doesnt work unless the entire link is used

Rose Tyler

Support staff

October 3, 2023 at 13:39

Hello, Izhert,

You’re welcome!

Kind Regards,
8theme team

#369214 Copied In reply to: Shop side bar not showing on shop page .

Rose Tyler

Support staff

October 3, 2023 at 13:34

Hello, Izhert,

We appreciate your prompt response.

Theme Options > WooCommerce > Shop > Shop page layout > Sidebar Position.

Kind Regards,
8theme team

#369212 Copied In reply to: Shop side bar not showing on shop page .

Rose Tyler

Support staff

October 3, 2023 at 13:32

Hello, Laboudoir,

We appreciate your prompt response.

Edit page content using Elementor > https://prnt.sc/CPIri-e7qqMb

Kind Regards,
8theme team

#369211 Copied In reply to: How do i change the button link on the home page

Rose Tyler

Support staff

October 3, 2023 at 12:25

Hello, Laboudoir,

Thank you for contacting us and for using XStore.

Please provide URL of your site.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#369206 Copied In reply to: How do i change the button link on the home page

Rose Tyler

Support staff

October 3, 2023 at 12:24

Hello, Hassan,

We appreciate your prompt response.

Please provide URL of the category page and temporary wp-admin access, so we can check your settings.

Also, try to disable “Sticky Sidebar” in Theme Options > WooCommerce > Shop > Shop Page Layout.

Kind Regards,
8theme team

#369205 Copied In reply to: Filter products by categories XSTORE theme NOT showing all categories

Rose Tyler

Support staff

October 3, 2023 at 12:21

Hello, Fantasy Prints ,

Thank you for contacting us and for using XStore.

There is no such option, unfortunately.

Kind Regards,
8theme team

#369204 Copied In reply to: Banner on Category pages above the BREADCRUMBS

Rose Tyler

Support staff

October 3, 2023 at 12:20

Hello, Izhert,

Thank you for contacting us and for using XStore.

Could you provide temporary wp-admin access? We need to check your settings.

Kind Regards,
8theme team

Please contact administrator
for this information.

#369203 Copied In reply to: Shop side bar not showing on shop page .

Rose Tyler

Support staff

October 3, 2023 at 12:20

Hello, Oshrat,

Thank you for contacting us and for using XStore.

Could you provide temporary wp-admin access? We need to check your settings.

Kind Regards,
8theme team

Please contact administrator
for this information.

#369202 Copied In reply to: Doubled Products on Product Carousel element
Rose Tyler

Support staff

October 3, 2023 at 12:17
Hello, Salmi,

Thank you for contacting us and for using XStore.

The next custom CSS code can be used:

.cart-checkout-light-header .header-main .et_col-xs-3 { width: 100% !important; } .cart-checkout-light-header .header-main .et_col-xs-9 { display: none; } .cart-checkout-light-header .header-main .et_b_header-logo { text-align: center; }

Kind Regards,
8theme team
#369201 Copied In reply to: how do I get the logo displayed in the center?
Rose Tyler

Support staff

October 3, 2023 at 12:13

Hello, Tunahan,

Thank you for contacting us and for using XStore.

We would recommend you to contact WooCommerce plugin support first – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

#369200 Copied In reply to: Can we add shipping fee to the cart section?

Rose Tyler

Support staff

October 3, 2023 at 11:02

Hello, Hassan,

Thank you for contacting us and for using XStore.

We’ve checked your Shop page > sidebar content and we do not see the problem – https://prnt.sc/28q2Ne4irjQk Please clear cache and check one more time.

Kind Regards,
8theme team

#369192 Copied In reply to: Filter products by categories XSTORE theme NOT showing all categories

Rose Tyler

Support staff

October 3, 2023 at 09:53

Dear, Massimo,

Thank you for contacting us and for using XStore.

You can change the Search type via Header Builder > Search settings.

Also, when you edit page content using Elementor, there is Search element available.

We hope this information is helpful.

Kind Regards,
8theme team

#369188 Copied In reply to: put search form in the homepage instead inside the search popup page
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Viewing 13,860 results - 13,831 through 13,860 (of 68,231 total)

Viewing 30 posts - 13,831 through 13,860 (of 68,231 total)

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Forum Replies Created

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