Forum Replies Created

Viewing 30 posts - 13,831 through 13,860 (of 68,227 total)
1 2 3 … 461 462 463 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2023 at 08:36

    Hello, Charles,

    Thank you for contacting us and for using XStore.

    1/ Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/

    2/ “It keeps reverting back to default settings..” – could you record a video of the problem.

    3/ Please provide temporary wp-admin access, so we can check your settings.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    #369276 Copied In reply to: Spend 1111.00 and get free shipping Bar under Billing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2023 at 08:31

    Hello, Peter,

    Thank you for contacting us and for using XStore.

    Theme Options > WooCommerce > Shop elements > Product Badges > “OUT OF STOCK” LABEL SETTINGS.

    Kind Regards,
    8theme team

    #369271 Copied In reply to: “out of stock” notification – how to remove it?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2023 at 07:46

    Hello, @GTP,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #369258 Copied In reply to: Can we add static blocks mega menu anywhere?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2023 at 06:56

    Hello, Chafiedz,

    If you mean work on multisite, please direct your question to WP support.

    About sidebar, posts and pages have own settings also – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/

    Kind Regards,
    8theme team

    #369256 Copied In reply to: Hide Object From Default Themes Xstore Themes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2023 at 06:54

    Hello, Veryvivid20,

    We appreciate your prompt response.

    But you forget to provide FTP access. Please provide FTP access and confirm that you create a full backup, then we will be able to check the problem more deeply and update the theme.

    Kind Regards,
    8theme team

    #369255 Copied In reply to: Could not move the old version to the upgrade-temp-backup directory.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 15:56

    Hello,

    Thank you for getting in touch with us.

    Please check how it works when the default WooCommerce theme – Storefront is activated (Appearance > Themes).

    Kind Regards,
    8theme team

    #369234 Copied In reply to: Child products are still browsable – How to completely hide
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 15:55

    Hello, Chafiedz,

    Thank you for contacting us and for using XStore.

    Theme Options > Blog > Blog layout > Sidebar Only For Blog Page > On.

    Kind Regards,
    8theme team

    #369233 Copied In reply to: Hide Object From Default Themes Xstore Themes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 15:54

    Hello, Salmi,

    Please change the code to:

    .woocommerce-cart .stripe_cart_gateway_active .wc-proceed-to-checkout .checkout-button {
    margin-bottom: 10px !important;
}

    Kind Regards,
    8theme team

    #369232 Copied In reply to: how do I get the logo displayed in the center?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 15:26

    Hello, Zg007,

    Thank you for your response.

    If you want to get a feature or functionality that doesn’t displayed on our demos, you can send a request to our dev team – https://www.8theme.com/taskboard/ or use an additiaonal plugin. As was mentioned, contact support of WooCommerce to get recommendation.

    Also, check documentation of WooCommerce Dynamic Pricing & Discounts plugin – https://support.rightpress.net/hc/en-us/categories/200133263-WooCommerce-Dynamic-Pricing-Discounts (the plugin can be downloaded from – https://www.8theme.com/downloads/ ).

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #369229 Copied In reply to: For individual products, include “promotion” or something similar
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 15:21

    Hello, Veryvivid20,

    Thank you for contacting us and for using XStore.

    Could you provide temporary wp-admin and FTP access?

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    #369227 Copied In reply to: Could not move the old version to the upgrade-temp-backup directory.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 15:19

    Hello, Salmi,

    1/ 

    .etheme-sticky-cart .wc-ppcp-product-payment__methods {
    display: none;
}

    2/ 

    .woocommerce-cart .stripe_cart_gateway_active .wc-proceed-to-checkout .checkout-button {
    margin-bottom: 10px;
}

    Kind Regards,
    8theme team

    #369226 Copied In reply to: how do I get the logo displayed in the center?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 14:35

    Hello, Jose Hernan,

    There is compatibility issues with the filter plugin, specifically a conflict is occurring between the following options, details of which are shown in the screenshots.
    https://prnt.sc/fI4qwT2MRiGV
    https://prnt.sc/Wk2JArqn1XnR
    We have currently disabled the plugin option and will release a compatibility fix in the near future.

    Kind Regards,
    8theme team

    #369222 Copied In reply to: Errors updating pagination and product views
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 14:26

    Hello, Laboudoir,

    You’re welcome!

    Kind Regards,
    8theme team

    #369221 Copied In reply to: How do i change the button link on the home page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 13:57

    Hello, WEBPIXELS,

    Thank you for contacting us and for using XStore.

    Could you please provide URL of page and temporary wp-admin access? We need to check your settings.

    Kind Regards,
    8theme team

    #369216 Copied In reply to: wrapper link doesnt work unless the entire link is used
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 13:39

    Hello, Izhert,

    You’re welcome!

    Kind Regards,
    8theme team

    #369214 Copied In reply to: Shop side bar not showing on shop page .
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 13:34

    Hello, Izhert,

    We appreciate your prompt response.

    Theme Options > WooCommerce > Shop > Shop page layout > Sidebar Position.

    Kind Regards,
    8theme team

    #369212 Copied In reply to: Shop side bar not showing on shop page .
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 13:32

    Hello, Laboudoir,

    We appreciate your prompt response.

    Edit page content using Elementor > https://prnt.sc/CPIri-e7qqMb

    Kind Regards,
    8theme team

    #369211 Copied In reply to: How do i change the button link on the home page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 12:25

    Hello, Laboudoir,

    Thank you for contacting us and for using XStore.

    Please provide URL of your site.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    #369206 Copied In reply to: How do i change the button link on the home page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 12:24

    Hello, Hassan,

    We appreciate your prompt response.

    Please provide URL of the category page and temporary wp-admin access, so we can check your settings.

    Also, try to disable “Sticky Sidebar” in Theme Options > WooCommerce > Shop > Shop Page Layout.

    Kind Regards,
    8theme team

    #369205 Copied In reply to: Filter products by categories XSTORE theme NOT showing all categories
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 12:21

    Hello, Fantasy Prints ,

    Thank you for contacting us and for using XStore.

    There is no such option, unfortunately.

    Kind Regards,
    8theme team

    #369204 Copied In reply to: Banner on Category pages above the BREADCRUMBS
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 12:20

    Hello, Izhert,

    Thank you for contacting us and for using XStore.

    Could you provide temporary wp-admin access? We need to check your settings.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #369203 Copied In reply to: Shop side bar not showing on shop page .
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 12:20

    Hello, Oshrat,

    Thank you for contacting us and for using XStore.

    Could you provide temporary wp-admin access? We need to check your settings.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #369202 Copied In reply to: Doubled Products on Product Carousel element
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 12:17

    Hello, Salmi,

    Thank you for contacting us and for using XStore.

    The next custom CSS code can be used:

    .cart-checkout-light-header .header-main .et_col-xs-3 {
    width: 100% !important;
}
.cart-checkout-light-header .header-main .et_col-xs-9 {
    display: none;
}
.cart-checkout-light-header .header-main .et_b_header-logo {
    text-align: center;
}

    Kind Regards,
    8theme team

    #369201 Copied In reply to: how do I get the logo displayed in the center?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 12:13

    Hello, Tunahan,

    Thank you for contacting us and for using XStore.

    We would recommend you to contact WooCommerce plugin support first – https://wordpress.org/support/plugin/woocommerce/

    Kind Regards,
    8theme team

    #369200 Copied In reply to: Can we add shipping fee to the cart section?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 11:02

    Hello, Hassan,

    Thank you for contacting us and for using XStore.

    We’ve checked your Shop page > sidebar content and we do not see the problem – https://prnt.sc/28q2Ne4irjQk Please clear cache and check one more time.

    Kind Regards,
    8theme team

    #369192 Copied In reply to: Filter products by categories XSTORE theme NOT showing all categories
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 09:53

    Dear, Massimo,

    Thank you for contacting us and for using XStore.

    You can change the Search type via Header Builder > Search settings.

    Also, when you edit page content using Elementor, there is Search element available.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #369188 Copied In reply to: put search form in the homepage instead inside the search popup page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 09:13

    Hello, Jennifer,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #369187 Copied In reply to: Estimated date on the products page question
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 08:33

    Hello, Jennifer,

    You added content into HTML block 3, but shown HTML block 5 added into content area – https://prnt.sc/H0GJtyHfsTDb

    Please check now – https://prnt.sc/IocN2XsaHRx2 > https://prnt.sc/N6EtbaNfWDSJ

    Best Regards,
    8Theme’s Team

    #369181 Copied In reply to: Estimated date on the products page question
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 08:29

    Hello,

    Thank you for contacting us and for using XStore.

    Sorry, but your request is somewhat unclear to us. Please describe it in more detail and provide screenshots for a better understanding of the desired result.

    Kind Regards,
    8theme team

    #369179 Copied In reply to: how can i to change a section of the design
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 08:13

    Hello, HUSSTLE,

    Thank you for contacting us and for using XStore.

    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Please read documentation – https://www.advancedcustomfields.com/resources/adding-fields-posts/

    Since you most likely purchased this plugin, you should have support where they can help you, as it is their product, not ours – https://www.advancedcustomfields.com/support/

    If you will need assistance from our side, please describe the request in more details with screenshots and videos and provide temporary wp-admin and FTP access.

    Kind Regards,
    8theme team

    #369178 Copied In reply to: Advanced Custom Field for custom product title
  • 1 2 3 … 461 462 463 … 2,273 2,274 2,275
    Viewing 13,860 results - 13,831 through 13,860 (of 68,227 total)
Viewing 30 posts - 13,831 through 13,860 (of 68,227 total)
1 2 3 … 461 462 463 … 2,273 2,274 2,275

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