Hello,

Settings should not gone just by changing the theme for a test.
Do you use a child theme? Maybe child theme was activated before but now you activated parent theme? These 2 themes have different settings.

Kind Regards,
8theme team

Hello, SergioW,

Private Content

Kind Regards,
8theme team

Hello, @Lani,

Thank you for contacting us and for using XStore.

Edit page using Elementor > search for “posts” and test available elements – https://prnt.sc/zEMLukKx6O_v
Here are examples of our elements – https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/

The next custom CSS code can be used to remove tags from single post page:

.single-post .single-tags {
    display: none;
}

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

Please post different questions via separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ Please watch this video – https://youtu.be/LgzC4iK-j6A?feature=shared , make sure that you selected Variable product type – https://woocommerce.com/document/variable-product/

2/ This functionality come from WooCommerce plugins, so please read documentation – https://woocommerce.com/document/variable-product/

3/ Please try to activate Advanced Mode in Theme Options > WooCommerce > Shop elements > Categories.

4/ Settings > Permalinks https://woocommerce.com/document/permalinks/

5/ It can be changed via Single Product settings in Theme Options.

6/ Disable Breadcrumbs via Theme Options.

7/ Please provide URL of page where we will be able to see the problem.
Also, please provide temporary wp-admin access.

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.

You provided URL to site that doesn’t use XStore.

According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site and/or localhost, but the same project), read more – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.
If you have additional questions, for example, “And if we wanted to add a subdomain would we need to purchase a different license?” – contact Envato support directly – https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us

Kind Regards,
8theme team

Hello,

Use search to find the request – https://prnt.sc/CvJwldqoc_tr

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

These pages comes from WooCommerce plugin, so we would recommend you to contact their support – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Edit a page using Elementor > search for Tabs element and check how it works.

We’ve got a lot of questions from you, so we would like to inform you about the next Envato recommendations that we will follow – https://prnt.sc/9iCGT1t9UXgR

“10 support requests per day are very excessive, and you will no doubt be out of any profit on this particular sale.

I applaud your efforts in attempting to keep up and support this user, but clearly, there needs to be a clear line between support and fair use.

We do have within our Item Support Policy a reference to fair use. It’s up to an author to make a call when they feel a user is been excessive but as confirmed, 10 support requests per day is crazy!

You can notify the user that you are unable to fulfil any further support requests and refer them to the Item Support Policy here https://themeforest.net/page/item_support_policy”

Kind Regards,
8theme team

Hello,

You posted a lot of questions – https://gyazo.com/3aeab0f1600005ac26b3dd126d9a52a0
Unfortunately, we are unable to fulfil any further support requests from you according to the Item Support Policy here https://themeforest.net/page/item_support_policy https://prnt.sc/X7j9jqsPZEbJ

Kind Regards,
8theme team

Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please try this type – https://prnt.sc/DsDeWUqACWvm

You posted a lot of questions – https://gyazo.com/3aeab0f1600005ac26b3dd126d9a52a0
Unfortunately, we are unable to fulfil any further support requests from you according to the Item Support Policy here https://themeforest.net/page/item_support_policy https://prnt.sc/X7j9jqsPZEbJ

Kind Regards,
8theme team

Hello, CK,

Thank you for contacting us and for using XStore.

Please read this article – https://woocommerce.com/document/permalinks/#:~:text=Permalink%20settings%20for%20WooCommerce%20can,the%20content%20they%20help%20categorize.

Contact support of WooCommerce to get further assistance – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

Hello,

Sorry but your answer is a bit unclear to us.
Could you describe in more details with videos?
If behavior is independent of the activated theme on site, we would recommend you to contact support of WooCommerce, because grouped products functionality come from them.
Additional customization in files is outside the scope of our basic support.

Kind Regards,
8theme team

Hello, Veryvivid20,

1/ We’ve uploaded the latest version of the theme on your site via Dashboard.

2/ Private Content

Kind Regards,
8theme team

Hello, Hakan Osman,

Thank you for contacting us and for using XStore.

Please read our documentation – https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Oshrat,

Please clear cache of browser and check now – https://prnt.sc/PUOsufLMoopt > https://gyazo.com/a6293d0faedd54ede7e270fa279ef538

Kind Regards,
8theme team