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Filter products by categories XSTORE theme NOT showing all categories

This topic has 4 replies, 2 voices, and was last updated 6 months, 4 weeks ago ago by Rose Tyler

Hassan

Participant

October 3, 2023 at 10:53

Hi,

We have over 10+ categories for a particular product range on our store.

E.G Coils

On the FILTER BY CATEGORIES widget, it is only showing 6 categories.

It is also doing for multiple other categories.

Is their any reason for this and how can i resolve this issue?

#369190 Copied Theme version: .9.1.14

3 Answers

Rose Tyler

Support staff

October 3, 2023 at 11:02

Hello, Hassan,

Thank you for contacting us and for using XStore.

We’ve checked your Shop page > sidebar content and we do not see the problem – https://prnt.sc/28q2Ne4irjQk Please clear cache and check one more time.

Kind Regards,
8theme team

#369192 Copied

Hassan

Participant

October 3, 2023 at 11:17

Hi Rose,

The issue is not affecting the SHOP page.

It is when you select a product category.

Thanks

#369193 Copied

Rose Tyler

Support staff

October 3, 2023 at 12:24

Hello, Hassan,

We appreciate your prompt response.

Please provide URL of the category page and temporary wp-admin access, so we can check your settings.

Also, try to disable “Sticky Sidebar” in Theme Options > WooCommerce > Shop > Shop Page Layout.

Kind Regards,
8theme team

#369205 Copied
Tagged: fix woocommerce xstore, woocommerce categories filter, woocommerce theme troubleshooting, wordpress theme solutions, wordpress xstore category fix, xstore category display, xstore theme issues
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