Wrapper link doesnt work unless the entire link is used

This topic has 7 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler

  • Avatar: WEBPIXELS
    WEBPIXELS
    Participant
    October 3, 2023 at 13:47

    Hi, i’m using the wrapper link on some widgets but when i only put a link like for example /contact it go to the page it goes to http://contact.
    why is this?

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2023 at 13:57

    Hello, WEBPIXELS,

    Thank you for contacting us and for using XStore.

    Could you please provide URL of page and temporary wp-admin access? We need to check your settings.

    Kind Regards,
    8theme team

    Avatar: WEBPIXELS
    WEBPIXELS
    Participant
    October 10, 2023 at 22:24

    Hi, please see details attached.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2023 at 07:16

    Hello, WEBPIXELS,

    Thank you for your response.

    With the access you provided, we can’t access the page editor. Please set the administrator role for the user.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: WEBPIXELS
    WEBPIXELS
    Participant
    October 11, 2023 at 20:44

    Hi, i’ve updated the user role.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 12, 2023 at 08:20

    Hello, WEBPIXELS,

    Thank you for your response.

    You are right, currently this https://prnt.sc/4P2GFXCoRvkL won’t work, and you need to write the URL fully.
    I’ve passed your request about improving to your dev team.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 12, 2023 at 18:22

    Hello, WEBPIXELS,

    Also, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will fix it early.

    Kind Regards,
    8theme team

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